Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Average customer rating
4.8
(100 Reviews)
Rating breakdown 100 reviews
5 Stars
86
4 Stars
10
3 Stars
1
2 Stars
2
1 Star
1
96%of customers recommend this product.
(
66 out of
69)
Customer Reviews for Lenovo - ThinkPad X1 Carbon G12 14" Laptop - Core Ultra 5 with 16GB Memory - 512GB SSD - Black
Posted by: RickMWV
from Parkersburg, West Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice product. Slim, lightweight, powerful. Can't go wrong with Lenovo!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RAG1
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Awesome and fast! Used for both personal and busines.
Written by a customer while visiting lenovo.com
Posted by: Holli V
from Cleveland, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 Carbon Gen 12 is an excellent choice for multitasking, handling multiple browser tabs, Zoom meetings, and note-taking without lag. Its sleek, lightweight design makes it highly portable, perfect for work on the go. The solid build and performance ensure a smooth, reliable experience for both professional and personal use.
Written by a customer while visiting lenovo.com
Posted by: Moticon
Verified Purchase:Yes
[This review was collected as part of a promotion.] The product is perfect for my needs. High performance, drives multiple monitors well, super quiet. High quality components
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Rozhyar
from Iraq - Kurdistan Region - Erbil
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s a masterpiece, it’s perfect, it’s exactly what I wanted and needed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Joel GG
from Pittsburgh, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Solid laptop that does what I need for Construction takeoff and estimating. solid build. light enough for travel.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DouglasM
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] First the good - the made the case smaller, I like the HDMI port switching to other side, and the battery seems to last longer! Now the bad... They switched the Ctrl/Fn keys! As a long time ThinkPad user, I couldn't understand why copy/paste was not working - well, I was pressing Fn, not copy. Way to be loyal to the base - The new location of the Ctrl, while correct for most keyboards, is not a natural reach for your pinky - in fact, it is really hard to do now. While you can easily switch it in the bios, I'm afraid to pull the keys off and swap them. Next up, the PrrSc key is now in the strangest location all because they wanted to add a dedicated fingerprint button - dumb. Dumb dumb dumb. I use PrtScn all the time as as I'm sure regular users do - but now it is in an awkward location. Finally, the power button on the side - well great, love it, except that's where the light is - and 9/10 I don't know if the computer is waking up from sleep or needs to be powered on - so I have to turn the laptop on its side. The person who made these changes is also the one probably saying to get rid of the trackpoint - fire them before it is too late and please fix these issues on the 13. I can't wait.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, June 24, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Piggly Wiggly
from Ft Lauderdale FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm very pleased with this laptop. I have no complaints.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com