Customer reviews from Garmin
Garmin - Forerunner 165 GPS Smartwatch 43 mm Fiber-Reinforced Polymer - Gray/Whitestone - (2024)
Average customer rating
4.5
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
298
4 Stars
59
3 Stars
23
2 Stars
14
1 Star
14
Customer Reviews for Garmin - Forerunner 165 GPS Smartwatch 43 mm Fiber-Reinforced Polymer - Gray/Whitestone - (2024)
Customer Rating
4
New to Me.
on October 20, 2025
Posted by: Jack73
I have been learning the different screens to better understand the all the all the features. Since I am an older person, I am slowly figuring it out. Mainly I use it for running and biking. After completing each event/outing, I found out that there were a few more things I needed to do before it was saving the results.
Written by a customer while visiting Garmin
Customer Rating
5
Quality watch
on October 22, 2025
Posted by: T- bone
The watch is durable and smart, I am happy I added it to my collection.
Written by a customer while visiting Garmin
Customer Rating
5
Great watch
on January 15, 2026
Posted by: Forrest C
My whole family has Garmin watches now. They hold up great, are very reliable and usable.
Written by a customer while visiting ExpertVoice.com
Customer Rating
5
Great Garmin!!!
on October 27, 2025
Posted by: JOSEB
I am very pleased witht this product, it has the right features that I need. Thanks
Written by a customer while visiting Garmin
Customer Rating
4
Outclasses my old FR 735XT by miles
on October 28, 2025
Posted by: meteorsga
I have enjoyed the many, many features of my Fr165 that replaced my old watch, which was a 2016 model. I have had it for two weeks now and it tracks my HR while running far better than the old 735XT ever did. The body battery feature is cool and I enjoy getting my morning report when I first wake up. I am nervous, though, as the watch became nonresponsive when I attempted to get my morning report yesterday, thus the four stars. Hopefully that was just a one-off!
Written by a customer while visiting Garmin
Customer Rating
5
Mega love it!
on October 29, 2025
Posted by: Olga
All the data I need in a quick acces, clear and accurate
Written by a customer while visiting Garmin
Customer Rating
1
Difficult to set up and understand
on October 30, 2025
Posted by: Lou F
I have not been able to get it set up properly and neither could my son who has a different Garmin watch
Response from GarminBy Garmin, Care, October 30, 2025
I've linked a Getting Started article below that should cover the basics on setting up the watch.
http://ms.spr.ly/6429tD2FP
If you have further questions or need additional assistance please contact our product support team Monday through Friday 7a-7p CST at 800-800-1020.
http://ms.spr.ly/6429tD2FP
If you have further questions or need additional assistance please contact our product support team Monday through Friday 7a-7p CST at 800-800-1020.
Written by a customer while visiting Garmin
Customer Rating
5
Love the touch screen
on October 30, 2025
Posted by: LNP1
I love this watch soooo much! The touch screen feature is wonderful! It’s also really easy to use and learn to use. So many features! Definitely more run based. But a great watch for everything.
Written by a customer while visiting Garmin