Customer reviews from Garmin
Garmin - Forerunner 165 GPS Smartwatch 43 mm Fiber-Reinforced Polymer - Gray/Whitestone - (2024)
Average customer rating
4.5
(408 Reviews)
Rating breakdown 408 reviews
5 Stars
298
4 Stars
59
3 Stars
23
2 Stars
14
1 Star
14
Customer Reviews for Garmin - Forerunner 165 GPS Smartwatch 43 mm Fiber-Reinforced Polymer - Gray/Whitestone - (2024)
Customer Rating
1
Way smarter than I am!
on September 30, 2025
Posted by: Sarge51
I currently use an Apple watch. It has its drawbacks, the battery being one, but I was able to figure it out really easily. I bought the Garmin Forerunner 165 thinking it would be better because of the things I's heard about how it holds a battery charge for days. I have not been able to get familiar enough with it to feel comfortable with using it as an everyday watch. It's very difficult for me to use. I boxed it back up and that's where it'll stay. Should have stuck with Apple!
Written by a customer while visiting Garmin
Customer Rating
5
Amazing!
on October 1, 2025
Posted by: Andilamb
This watch was a gift and it's amazing! It's very accurate !
Written by a customer while visiting Garmin
Customer Rating
2
TOO Much!
on October 2, 2025
Posted by: Hondo
It has too much stuff on it. For a runner, I wish that I still had the Forerunner 210, but the construction on it fell apart.
Response from GarminBy Garmin, Care, October 2, 2025
These devices certainly do offer many features, and can seem a bit overwhelming. We would be happy to assist you further with your devices features and functionality. Please connect with our support team using the following link: http://ms.spr.ly/6428salPE
Written by a customer while visiting Garmin
Customer Rating
1
couldn't get it to work
on October 2, 2025
Posted by: Dave77677755
Had trouble getting it to work, was on the phone with your service dept two times , over an hour in total. Eventually returned it and got a Whoop.
Written by a customer while visiting Garmin
Customer Rating
5
Simple to use
on October 6, 2025
Posted by: Smurf
I'm an older man who does lots of walking and swimming. I also ride a stationary bike. So the cardio, walking, and swimming apps get a lot of work. And the heart rate along with calories info are great.
Written by a customer while visiting Garmin
Customer Rating
2
Watch pretty good, Connect algorithm is a disaster
on October 7, 2025
Posted by: runnerrider
Moved from Samsung Galaxy to Garmin so I could use a heart strap and to have all my data in one place, Connect, where my cycling data is. Turns out I can't bring my previous running data to Connect because of Garmin's business lock in strategy. Absurd, so starting from scratch. As usual with Garmin software, glitches galore. Set up a Run Coach program, but the watch still constantly bugs me to finish set up by starting a Run Coach program. No matter how slow I go, Training Status always reads unproductive, went for the easiest ride I have in years the other day and Connect claimed main benefit was *aerobic* (despite 123 avg watts at 125 BPM heart rate). I could go on about all the false data Garmin is gushing at me. For a fitness focused company, you'd think they'd have a decent solution. Will probably return this as the benefit I hoped for is not playing out. Guess it's just better to have all my data in Strava?
Written by a customer while visiting Garmin
Customer Rating
5
My Fav watch
on October 8, 2025
Posted by: garmin runner
This is such a good watch for intermediate runners! I love all the features, especially sleep, and it helps me be the best I can be and feel relaxed.
Written by a customer while visiting Garmin
Customer Rating
5
Good battery life.
on October 10, 2025
Posted by: LA68
I bought it 3 weeks ago and I like it I will use it until it breaks then buy another Garmin.
Written by a customer while visiting Garmin