Customer reviews from govee.com
Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 100ft - White
Average customer rating
4.5
(990 Reviews)
Rating breakdown 990 reviews
5 Stars
760
4 Stars
85
3 Stars
60
2 Stars
35
1 Star
50
90%of customers recommend this product.
(
191 out of
212)
Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 100ft - White
Customer Rating
4
outdoor permanent lights.
on September 3, 2024
Posted by: Mary Blackmon
from Joliet, Illinois, United States
I love the outdoor lights, but I had a problem with the extra strand I ordered to go on 50 ft strip. It caused the whole strand to blink. I tried to reset everything, even took it off the wifi, but I could not get it to work properly. I final just took it off and threw it in a drawer. I could not return it because had already discarded the package. but I'm glad that I will not need to put up Christmas lights anymore. The fireworks setting was great for the 4th of July. So, I'm still pretty happy with the product.
Written by a customer while visiting govee.com
Customer Rating
2
Govee app is extremely hard to use
on September 3, 2024
Posted by: Rebecca Wanrow
from Denver, Colorado, United States
Very very difficult to work with!!
Response from govee.comBy Govee, September 3, 2024
Hi there, we're sorry to hear that you've been having trouble with our app. We understand that it can be frustrating when things don't work as expected. We would love to assist you and make sure you can fully enjoy our RGBIC LED Permanent Outdoor Lights. Please reach out to our customer support team and we'll do our best to help you navigate the app. Thank you for your feedback and we hope to hear from you soon.
Written by a customer while visiting govee.com
Customer Rating
3
The App is terrible
on September 3, 2024
Posted by: Anonymous
from Huntington Beach, California, United States
This is the most user non friendly app I have ever seen. Whoever designed it is very technical, unfortunately Apps should be designed for people that are not very technical. Please redesign the App.
Response from govee.comBy Govee, September 3, 2024
Dear valued customer,
Thank you for taking the time to leave a review for our Govee RGBIC LED Permanent Outdoor Lights. We apologize for any inconvenience you experienced with our app. We understand that an easy-to-use interface is important for our customers, and we appreciate your feedback on the design. We will definitely take your comments into consideration for future updates. If you have any further concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Govee.
Best regards,
Govee Customer Service Team
Thank you for taking the time to leave a review for our Govee RGBIC LED Permanent Outdoor Lights. We apologize for any inconvenience you experienced with our app. We understand that an easy-to-use interface is important for our customers, and we appreciate your feedback on the design. We will definitely take your comments into consideration for future updates. If you have any further concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Govee.
Best regards,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
5
Permanent outdoor holiday lights
on September 3, 2024
Posted by: Adam Cox
from Elkhorn, Wisconsin, United States
Seem to be good quality. Super fast and easy installation.
Written by a customer while visiting govee.com
Customer Rating
5
Awesome lights
on September 3, 2024
Posted by: Brandon BarndollarBrandon B.
from Terre Haute, Indiana, United States
Best lights you can buy! Easy to install, bright and and dim, easy to use and great for all occasions!and great for all occasions!
Written by a customer while visiting govee.com
Customer Rating
2
Permanent lights?
on September 3, 2024
Posted by: Dennis Lane
from Santa Rosa, California, United States
Well I love the effect , I DONT love the fact that MY FIRST set of PERMANENT LIGHTS the power module FAILED and NOW I have to REMOVE AND REINSTALL the PERMANENT LIGHTS and hope the Module DOSNT FAIL AGAIN. The module NEVER got WET supposed to be WATER RESISTANT ANYWAY, so I'll try the NEW ONES and see what happens!
Response from govee.comBy Govee, September 3, 2024
Hi there! We apologize for any inconvenience you experienced with your power module. Our RGBIC LED permanent outdoor lights are designed to be durable and water-resistant, so we understand your frustration. Please reach out to our customer support team and we will be happy to assist you with a replacement. Thank you for your continued support!
Written by a customer while visiting govee.com
Customer Rating
5
Wonderful
on September 3, 2024
Posted by: Customer
from Chicago, Illinois, United States
That's what my wife said after I finally got them up, which was an easy task. Just one problem. I've got an extra string lights and no controller. The lights on the front of the house look great efficiently and I'm pleased, Would also love to have Poote an extra set of lights across the garage that would've been beautiful.
Wish you guys would also sell an extra controller. I know it will make your customers even happier.
Wish you guys would also sell an extra controller. I know it will make your customers even happier.
Written by a customer while visiting govee.com
Customer Rating
4
I love the Govee permament lights
on September 3, 2024
Posted by: Anonymous
from Center Point, Iowa, United States
The lights are easy to install and I love them. The app could be a little easier to navigate but overall great lights.
Written by a customer while visiting govee.com