Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 100ft - White
Customer Rating
2
No extra extension available
on October 25, 2024
Posted by: New home
The lights are really nice however, I can’t believe that you can’t buy an additional extension cord for them. Now my house has an area without lights and I am stuck with a strand of lights that I’ll never use. Keep this in mind before purchasing them.
I gave this three stars not for the lights. Lights are five star. The app is not user-friendly. Takes a long time and try to figure it out and there’s no directions. That’s why I give the app one star
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 9, 2025
I'm so sorry for your inconvenience.We will continue to improve our Govee APP.Please feel free to reach out to us if you have any problems. Email:support@govee.com
These lights are amazing. They are easy to install and look great! I love how they have different holiday settings. Everyone was complementing them during halloween. Turn them on blue when the Dodges won the world series. Overall, these permanent lights are well worth it. Highly recommended.
Love these lights. We are too old to be climbing latter's, to put up and down. We got them up with grandchildren help and we won't be needing help to take down. Great
Unhappy with the Govee service. My client paid over 1500 for pro lights. When she needed more power sources, we were tools to purchase two more sets of 50ft RGBIC at am additional 150 each. After The installation was complete, the tour additional power sources were not compatible with the pro lights. Smh After two weeks, I haven’t got a call yet about how to fix the situation.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Pay close attention to what you buy during holidays, thought I was buying the new lights and it was really just the old lights, they trick you then make you pay to ship items back for refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
on December 19, 2024
Posted by: Ep
Lights are good but the adhesive is horrible. Will spend more time reattaching them as they constantly fall off. Have tried multiple times to apply per the manufacturer’s recommendations but have been unsuccessful
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Beautiful lights and app is great.. sadly lights don't stick for more than a few days and start falling down
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support