Unhappy with the Govee service. My client paid over 1500 for pro lights. When she needed more power sources, we were tools to purchase two more sets of 50ft RGBIC at am additional 150 each. After The installation was complete, the tour additional power sources were not compatible with the pro lights. Smh After two weeks, I haven’t got a call yet about how to fix the situation.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Pay close attention to what you buy during holidays, thought I was buying the new lights and it was really just the old lights, they trick you then make you pay to ship items back for refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
on December 19, 2024
Posted by: Ep
Lights are good but the adhesive is horrible. Will spend more time reattaching them as they constantly fall off. Have tried multiple times to apply per the manufacturer’s recommendations but have been unsuccessful
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Beautiful lights and app is great.. sadly lights don't stick for more than a few days and start falling down
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
These lights are amazing. I have 4 strings of them on the eaves of my house. I have the house outlined in red and green for Christmas, red for Valentines Day, green for St. Patricks day, and red/white/blue for the 4th of July. (I think you get the picture:-)
So far I am amazed with the outdoor lights still learning how to use the Govee app so many options very easy to install found flush mount brackets online
Just finished the installation a few days ago. We love them! My wife is thrilled with the brilliant colors while I am happy to never hang Christmas lights again. One of my favorite features is the ability to control each light individually, and the add effects like chase, fade, etc. Extremely flexible and customizable. The control app on the phone is great. The only thing that could improve is the clips. I chose not to use them. Too cumbersome while standing on a ladder 20 feet in the air.