Customer Reviews for Govee - Wi-Fi RGBIC Outdoor Permanent String Lights 100ft - White
Customer Rating
5
Great lights for all occasions
on January 1, 2025
Posted by: Huapenmario
I bought this just days before Christmas I’m so happy with it
Written by a customer while visiting govee.com
Customer Rating
2
Lights are good. The clips are insufficient. You're going to have to buy additional, two-screw clips for this product to be "permanent outdoor lights".
on January 1, 2025
Posted by: Kevin
The 3M sticky tape on the back of the lights is helpful for installation, but is not sufficient by itself. These lights have to be installed with clips. Govee used to provide clips that mounted over the light and covered both wires. Now, Govee only provides a single-screw wire clip. When the 3M tape fails, the light sags against the single-screw wire clip and it requires another trip up the ladder. The quality of this product took a big dive when Govee decided to save money by not providing sufficient clips. Don't be fooled by the marketing that says the sticky tape is enough.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
Can you please contact Email: support@govee.com?We'd like to send you some free replacement clips.
DIY the installation, its really straightforward. we love it and our neighbors keep asking where we got it cause its so pretty. love how u can control ur light setting on the phone
Lights keep changing to their own theme. Can’t get them to synch properly. Even though both are set to 100% bright. One is dimmer.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
Would you please unplug the power adapter of the product for 10mins and then plug it back in to check the issue?
You could also reset the device and see if it helps. Reset: when plugging in the device, hold the power button for 10 seconds to reset the device. Or you can re-download the app and try it.
If the issue is not resolved, please contact Email: support@govee.com