Customer reviews from otterbox.com
OtterBox - Defender Series Pro Hard Shell Case for Samsung Galaxy S23 Ultra - Lichen the Trek
Average customer rating
4.3 out of 5
4.3
(331 Reviews)
Open Ratings Snapshot
Rating breakdown 331 reviews
5 Stars
245
4 Stars
26
3 Stars
18
2 Stars
14
1 Star
28
86%of customers recommend this product. 
(
210 out of 245
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Defender Series Pro Hard Shell Case for Samsung Galaxy S23 Ultra - Lichen the Trek
Customer Rating
5 out of 5
5
Best case ever thanks Otterbox
on July 3, 2023
Posted by: Thomas
Verified Purchase:Yes
Awesome case and also very durable and reliable. Best bang for your buck
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The Best
on July 6, 2023
Posted by: Steve K
Verified Purchase:Yes
The best case in my opinion, Perfect fit, very strong and durable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox Defender Pro for S23 Ultra
on July 6, 2023
Posted by: Cheryl Melville
Verified Purchase:Yes
This is absolutely the best case you can buy. I recommend this as it provides so much protection for an expensive phone. Very easy to use and looks great!! Just the BEST!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great for weak hands
on July 9, 2023
Posted by: Denise
Verified Purchase:Yes
The case is sturdy & easy to hold. The texture is perfect for users with carpal tunnel.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Nice cover
on July 11, 2023
Posted by: LilyA88
Verified Purchase:Yes
It did not work with my phone - once closed it was difficult to open. However, the color was beautiful and it is a very sturdy phone cover.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, July 12, 2023
Hey there, Lily! We apologize for any trouble you might have had with the Defender Series Pro case for your Galaxy S23 Ultra. However, this case was specifically designed to be seamlessly compatible with the unique features of your exact device, so this is a bit surprising to hear. We'll provide a link to one of our installation videos for you below that we hope helps, but please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.

https://www.youtube.com/watch?v=d_bghSVj2KU

Best,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great product like always
on July 12, 2023
Posted by: Dean
Verified Purchase:Yes
Excellent well fitting case that should hold up very well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Long time listener, first time caller
on July 17, 2023
Posted by: Loc Dog
Verified Purchase:Yes
I've been using Otterbox for years and they're still better than anything else. You get what you pay for so don't skimp on your device protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Never disappoints
on July 18, 2023
Posted by: J Vondra
Verified Purchase:Yes
Always a quality product! I know my phone is 100% protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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