Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - Volcano Black
Average customer rating
4.4
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
119
4 Stars
40
3 Stars
13
2 Stars
6
1 Star
6
84%of customers recommend this product.
(
81 out of
97)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - Volcano Black
Customer Rating
4
Lot more electrical components then I am used to
on March 9, 2026
Posted by: Rkdry
[This review was collected as part of a promotion.] So far so good, put wet clothes in and they are dry when they come out. Can’t ask for anything more from a dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on March 9, 2026
Posted by: Ohulani
[This review was collected as part of a promotion.] I bought this about 2 weeks ago and I absolutely love it! It is quiet, easy to use, the features make it so simple and efficient! The size is perfect!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Now like I expected
on March 18, 2026
Posted by: Val94
from Ottumwa IA
[This review was collected as part of a promotion.] I always heard good things about the Whirlpool washer and dryers. The washer (even on high spin) leaves the clothes plenty wet. The dryer takes for ever to dry anything, no matter what setting I have it on. I don't do big loads at all so it isn't that. I don't like that you have to hold the start button for a while to start the dryer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 23, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. Please see the following for some troubleshooting tips:
Dryer Troubleshooting for Long Dry Times: Key Checks
Heating: Check if the dryer is producing heat (run a heated cycle for 5 minutes and feel inside).
Venting & Airflow: This is the most likely cause if the dryer is heating.
Cleanliness: Clean the lint screen after every use and occasionally clean residue from fabric softener. The house vent line should be cleaned every one to two years.
Obstruction: Verify the outside exhaust hood is not blocked (must be 12" from ground/objects).
Condition: Ensure the vent is not crushed and is made of 4" diameter heavy metal material (not foil/plastic).
Length: Keep the vent run as short and straight as possible.
Cycle Selection: Use an automatic cycle for best performance. Note that the EcoBoost™ option will increase drying time by approximately 40 minutes.
Error Codes: An AF or "Check Vent" error code indicates restricted airflow/clogged vent. Touch any key to clear.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 936684.
We’re looking forward to hearing from you.
Marie Q
Dryer Troubleshooting for Long Dry Times: Key Checks
Heating: Check if the dryer is producing heat (run a heated cycle for 5 minutes and feel inside).
Venting & Airflow: This is the most likely cause if the dryer is heating.
Cleanliness: Clean the lint screen after every use and occasionally clean residue from fabric softener. The house vent line should be cleaned every one to two years.
Obstruction: Verify the outside exhaust hood is not blocked (must be 12" from ground/objects).
Condition: Ensure the vent is not crushed and is made of 4" diameter heavy metal material (not foil/plastic).
Length: Keep the vent run as short and straight as possible.
Cycle Selection: Use an automatic cycle for best performance. Note that the EcoBoost™ option will increase drying time by approximately 40 minutes.
Error Codes: An AF or "Check Vent" error code indicates restricted airflow/clogged vent. Touch any key to clear.
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 936684.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet and efficient
on March 18, 2026
Posted by: Rebecca333
from Lake Wales, FL
[This review was collected as part of a promotion.] Just replaced our old Samsung set for this beautiful Whirlpool set. Both the washer and dryer are the quietest washer and dryer we have ever used. They simply clean and dry better as well. And these have the ultimate capacity!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features on my new dryer.
on March 22, 2026
Posted by: Happy to be using product
from Wyoming
[This review was collected as part of a promotion.] Taking some time to understand all the new features
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
dry time
on March 23, 2026
Posted by: cs2929
[This review was collected as part of a promotion.] Does what we bought it for. Like the app portion to monitor remaining time on the unit from another location in the house.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great dryer
on March 23, 2026
Posted by: Littleblondie
from Middletown,DE
[This review was collected as part of a promotion.] Dryer has multiple settings for a wide range of loads. Including an air (no heat) setting for freshening items not wet. Steam cycle is great for removing wrinkles and requiring less ironing. Very quiet and has a chime to alert the end of cycle. All around excellent dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this dryer!
on March 24, 2026
Posted by: Unstoppable
from Missouri
[This review was collected as part of a promotion.] Love the feel of my clothes when it’s done. Nice feel of clothes.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com