Customer reviews from Sampling program
Keystone - 12,000/11,600 BTU 230V Window Air Conditioner with 11,000 BTU Supplemental Heat Function - White
Average customer rating
4.7
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
35
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
0
Customer Reviews for Keystone - 12,000/11,600 BTU 230V Window Air Conditioner with 11,000 BTU Supplemental Heat Function - White
Customer Rating
5
Sooooo helpful!!
on April 16, 2026
Posted by: LauraG
[This review was collected as part of a promotion.] This AC unit was such a gift to us trying to cool a small upstairs room in the summertime! Note: the plug doesn’t fit a standard outlet so you do need to make sure you have the correct outlet for this machine to function
Written by a customer while visiting Sampling program
Customer Rating
5
Heat and air all in one
on April 16, 2026
Posted by: CherylH
[This review was collected as part of a promotion.] I have sent in a ticket for this because I haven't had anyone available to install it. I didn't notice how hard it would be getting this window off to put it on and I need help and so I'm trying to get someone over to help but haven't been able to yet. I know these work well because I had one similar to this back years ago.
Written by a customer while visiting Sampling program
Customer Rating
4
Love
on April 15, 2026
Posted by: MelissaW
[This review was collected as part of a promotion.] The keystone window air conditioner was a little difficult to install definitely a two man job to get installed and placed correctly. However the air it blows is definitely sufficient and cools down extremely.
Written by a customer while visiting Sampling program
Customer Rating
5
So cool!
on April 13, 2026
Posted by: SarahW
[This review was collected as part of a promotion.] Simple and easy controls.Great window unit. Easy to install and easy to use. Unit is very efficient. Adjustable vents so you can direct the air where you need it.
Written by a customer while visiting Sampling program
Customer Rating
5
Great quality strong cooling, excellent value, and
on April 12, 2026
Posted by: YessyP
[This review was collected as part of a promotion.] The keystone 8,000 BTU window air conditioner stands out for its excellent quality and powerful cooling, quickly making any room comfortable. It offers great value for the price and requires minimal maintenance, marking it as a reliable and convenient choice. Installation is simple and user-friendly perfect for everyday use.
Written by a customer while visiting Sampling program
Customer Rating
5
Nice!
on April 11, 2026
Posted by: LisaD
[This review was collected as part of a promotion.] This is a fabulous air conditioner that also has a heater! It is still cold here in NY so we haven’t used it yet but we did plug it in briefly to try it. It has wonderful controls and it is easy to adjust the temperature. What surprised me most was how quiet it was! This will really come in handy for those hot summer months.
Written by a customer while visiting Sampling program
Customer Rating
5
Cool
on April 11, 2026
Posted by: AliciaB
[This review was collected as part of a promotion.] This was so easy to unpack and it’s been reliable since we have had it no issues. The air blows strong and cold ot also will give you heat. This runs very quietly. Tgis really comes in handy for the summer or even winter. Thanks Influenster
Written by a customer while visiting Sampling program
Customer Rating
5
Awesome air conditioner/heat it works great!!!!
on April 11, 2026
Posted by: CrystalH
[This review was collected as part of a promotion.] I received this product from # Influenster and #Keystone for my honest review. I love this air/heat unit air conditioner! It was easy to install and is perfect for these cold spring mornings for heat then later when it’s hot just switch over to air conditioning. It wasn’t too heavy but did have to have a helper to lift it . It has a remote control which comes in handy. It has 4 way air direction a energy saver feature an auto timer start stop feature it has dry mode to help dehumidify it has fan only setting it is just loaded with options it keeps my house crisp and cool I absolutely love it!!!!
Written by a customer while visiting Sampling program