Customer reviews from whirlpool.com
Whirlpool - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Average customer rating
4
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
28
4 Stars
11
3 Stars
10
2 Stars
4
1 Star
4
67%of customers recommend this product.
(
18 out of
27)
Customer Reviews for Whirlpool - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - White
Customer Rating
3
Microwave
on April 29, 2025
Posted by: Richard
from New-braunfels Texas
[This review was collected as part of a promotion.] I was happy with this microwave but there is a bubble on the number screen and they tell me it has to be replaced.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just the right size
on May 9, 2025
Posted by: DCraig54
from Mitchell, IN
[This review was collected as part of a promotion.] This product came with the home I purchased, and it does a really good job once you figure it out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 9, 2025
Posted by: Beaverbush
[This review was collected as part of a promotion.] We bought this Microwave to replace an older Whirlpool unit that was installed in 2002 which failed.
The new unit works great but I would not recommend it for older folks like me as the function dials are barely visable. You could have provided a large print page with a a picture of the butons extra large.The older unit had nuch better ledgeable function buttons. I need a magnifying glass to even warm a cup of coffee. The picture could even be an option. The operation manual was so bad no one can read it.
The new unit works great but I would not recommend it for older folks like me as the function dials are barely visable. You could have provided a large print page with a a picture of the butons extra large.The older unit had nuch better ledgeable function buttons. I need a magnifying glass to even warm a cup of coffee. The picture could even be an option. The operation manual was so bad no one can read it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Necessary appliance
on May 16, 2025
Posted by: Anita
[This review was collected as part of a promotion.] My home was built in 2018, with all whirlpool appliances. So when the previous microwave gave out, needed to replace with same brand. Used several times daily.brand you can trust.
Written by a customer while visiting whirlpool.com
Customer Rating
4
good features,easy to use
on May 20, 2025
Posted by: ltejas
[This review was collected as part of a promotion.] This was one of the very few that would fit in the built in space and almost identical to the one being replaced.
The unit has a number of good features, instructions are clear,,, seems a littler more powerful than the one being replaced. Happy with it so far. Only concern: the last one(same brand) failed after 2 1/2 years of fairly light use. waiting tom see how this one performs.
The unit has a number of good features, instructions are clear,,, seems a littler more powerful than the one being replaced. Happy with it so far. Only concern: the last one(same brand) failed after 2 1/2 years of fairly light use. waiting tom see how this one performs.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just the Right Fit
on May 23, 2025
Posted by: BTina65
[This review was collected as part of a promotion.] Wonderful and Courteous Customer and Installation Service! Attractive Product Design and Easy to Facilitate.
Written by a customer while visiting whirlpool.com
Customer Rating
4
New Microwave in the kitchen
on May 23, 2025
Posted by: Evelyn49
from Hattiesburg, MS
[This review was collected as part of a promotion.] The microwave was easily installed and works great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very disappointed
on May 28, 2025
Posted by: MicroMary
[This review was collected as part of a promotion.] We figured buying a new microwave was a no-brainer. They are self-explanatory and not complicated. WRONG when it comes to this model. Setting the time and/or power level is not self-evident and it requires looking it up in the manual. You cannot directly input the time because you have to inefficiently use + or - instead of just entering the time (the numbered buttons only go from 1 to 6). Same with the power level. Also, once you figure out how to turn off the child lock, it is not permanent (must be reset every time there's a power outage.). Also annoying but not a big deal, the open button squeaks when we use it. Very disappointed regarding ease of use in general - it's not rocket science people! Make it self-explanatory to use! Microwaves are used everywhere and you shouldn't have to figure it out.
Response from whirlpool.comBy Branded Team, Consumer Care, May 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 730495.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com