Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
22
4 Stars
9
3 Stars
6
2 Stars
8
1 Star
9
43%of customers recommend this product.
(
9 out of
21)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Great addition
on October 12, 2024
Posted by: jordanm271
[This review was collected as part of a promotion.] All kitchen aid appliances have are supper nice and built well. I haven’t had a microwave in 3 years and it’s supper quiet and heats up my food fairly quickly. Door lock gets some getting used to but you can turn that off. Overall kitchen aid doesn’t disappoint. Just wish was a tad smaller but overall great microwave
Written by a customer while visiting influenster.com
Customer Rating
5
Great microwave
on October 20, 2024
Posted by: andyl27
[This review was collected as part of a promotion.] The microwave is a great product. It is large enough for a variety of items and the stainless steel is good quality. The stainless steel allows for easy cleanup. The removable glass plate inside the microwave is for easy cleaning as well. I especially like that steam feature that the microwave have for self cleaning. In addition, I like all the features that it provides in terms of reheating. These include the 30 secs increments as well as the different types of timer for different types of food. When reheating food, the microwave is not loud at all. I don’t know the energy efficiency, but I don’t think it’s any different from our old microwave. I highly recommend it
Written by a customer while visiting influenster.com
Customer Rating
2
Poor Design
on October 22, 2024
Posted by: TMDP
from Englewood, FL
[This review was collected as part of a promotion.] This was purchased in a new build home. The microwave door is too dark to see through while the microwave is on. The light doesn’t help. I tried having it replaced but the replacement had the same problem. Terrible design with nothing better to offer. Not a happy customer.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 24, 2024
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Private Message on Facebook at http://spr.ly/6422qNZMu or Direct Message on Instagram at http://spr.ly/6423qNZMR. When responding please include your contact information, Microwave model/serial number, and reference Case #612356.
We look forward to speaking with you.
Jacob W
We look forward to speaking with you.
Jacob W
Written by a customer while visiting kitchenaid.com
Customer Rating
2
It’s an adventure
on October 24, 2024
Posted by: EBW14
[This review was collected as part of a promotion.] It works I guess? Auto lock on it stinks and shutting it off doesn’t seem to work. The wrong door was installed(which is a different size, it is slightly larger)so we have to have the whole thing replaced for the second time. Disappointing quality for a Kitchen Aid level appliance. Also not simple to do a 30sec cook.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 28, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 613147.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Customer Experience
on November 8, 2024
Posted by: Texas David
[This review was collected as part of a promotion.] This was a replacement/ warranty. The total experience was amazing and focused on customer satisfaction.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Not so great
on November 18, 2024
Posted by: Piratla
[This review was collected as part of a promotion.] It has slow response to push button for open. Does noy open enpugh
Written by a customer while visiting kitchenaid.com
Customer Rating
3
I wouldn’t buy this again
on November 19, 2024
Posted by: DMA2020
[This review was collected as part of a promotion.] Not a fan. not the microwave I thought I was getting when I purchased this home, there is no light inside of it, and I am not a fan of the fact that you have to hit end and then hit the button. I’ve had it less than three weeks and my son made a mistake and is now broken. there was no manual with the unit through the fault of the builder but I now have to have a service call Which won’t cost me an arm and a leg or more than the microwave itself.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Big nice looking microwave!
on November 28, 2024
Posted by: iriscv_532861
[This review was collected as part of a promotion.] We have been testing this microwave for the last 3 months and it’s a great addition to our kitchen.
It was too big for our countertop area so we moved it to a coffee section and use it there.
I believe you can purchase a trim a hang it on the wall.
It’s very easy to use and heats your food FAST! At least faster than our other brand we have on the wall…
It was too big for our countertop area so we moved it to a coffee section and use it there.
I believe you can purchase a trim a hang it on the wall.
It’s very easy to use and heats your food FAST! At least faster than our other brand we have on the wall…
Written by a customer while visiting influenster.com