Customer reviews from whirlpool.com
Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Average customer rating
3.4
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
36
4 Stars
20
3 Stars
7
2 Stars
6
1 Star
23
56%of customers recommend this product.
(
29 out of
52)
Customer Reviews for Whirlpool - 2.2 Cu. Ft. Countertop Microwave with Sensor Cooking - Stainless Steel
Customer Rating
2
Poor manufacture
on November 18, 2024
Posted by: Rob77
[This review was collected as part of a promotion.] New construction. Door hinge not operating correctly when opening door. Door travel not smooth.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 626211.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
NOPE!
on November 19, 2024
Posted by: aware
from Mississippi
[This review was collected as part of a promotion.] I bought this product 1 month ago and it is already broken. The button you push to open this microwave will not open the microwave. You can push it in and it must have lost its spring or something. We got the door open to remove what was being heated. The door will not latch and the light in the microwave will not turn off.
We have done everything required to initiate and replacement...we are still waiting.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 19, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 626873.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad door release design.
on November 23, 2024
Posted by: Hezkhel
from Jacksonville, FL
This microwave came with my house that was new construction. Like most other negative reviews I have seen for this model, my door release button is wearing out after 2 1/2 months of use. Every time I press it to open the microwave door to put food in, it takes a long time to unlatch. I can feel the button depressed all the way with the latch not responding. It's gotten worse over time. With Thanksgiving around the corner, the timing couldn't be worse. This is the worst microwave I've ever had. This is obviously a poor design with this many negative reviews for the same exact issue. Is there a recall for this?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, December 4, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 628995.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great performance
on December 2, 2024
Posted by: Woodpecker
[This review was collected as part of a promotion.] After a month of use, I am very pleased with this purchase and its performance
Written by a customer while visiting whirlpool.com
Customer Rating
1
Buy something else
on December 3, 2024
Posted by: 3rd time a charm.
from Jacksonville fl
[This review was collected as part of a promotion.] This microwave was installed by my builder. I moved in and it started tripping breakers. I waited for a month for a replacement and first time using it broke with my food inside - can’t get the door open. Now waiting another month for a replacement. Food still inside the microwave.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 634628.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
So so
on December 3, 2024
Posted by: Irish
[This review was collected as part of a promotion.] Not really happy with it. It came with our new house and the first one broke the first time I used it. The button to open it broke. I don’t like that there isn’t a number pad. It’s tough to set a time for certain things. The turn table keeps going off track as well. It does heat well and quickly.
Written by a customer while visiting whirlpool.com
Customer Rating
1
worst feature is the two step door opening- why?
on December 4, 2024
Posted by: clyde
from Green Cove Springs, FL
[This review was collected as part of a promotion.] The unit and it's trim kit seem well made and very sturdy, BUT. after three days something happened to the door loch system. Door will not open in spite of doing everything suggested in the owners manual. Waiting for Dec 10 service appointment ( 15 day wait) good thing we have our spare GE microwave
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 5, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 635585.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just average
on December 11, 2024
Posted by: Buckeye fan
[This review was collected as part of a promotion.] I like this microwave, but I wish I could choose a timed level and a power level. Don't like always having to unlock to put something in the microwave.
Written by a customer while visiting whirlpool.com