Customer reviews from whirlpool.com
Whirlpool - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Average customer rating
4.1
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
43
4 Stars
14
3 Stars
12
2 Stars
4
1 Star
5
67%of customers recommend this product.
(
22 out of
33)
Customer Reviews for Whirlpool - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Customer Rating
3
Clock Didn't work from Day One
on January 2, 2025
Posted by: Glen22
from Marshfield WI
[This review was collected as part of a promotion.] Right out of the box the clock did not keep time. Did the troubleshooting recommended but to no avail. The microwave works great otherwise. We are getting another microwave to replace this one through Whirlpool. The customer service from Whirlpool is among the best that I have dealt with. Very responsive and easy to work with. Hoping the replacement does not have issues.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 2, 2025
Posted by: Ruth
[This review was collected as part of a promotion.] Purchased as former microwave failed. Stayed with Whirlpool as that is what I had but this microwave smaller & having to get used to differences
Written by a customer while visiting whirlpool.com
Customer Rating
3
Clock Didn't Keep Time
on January 16, 2025
Posted by: Glen22
from Marshfield WI
[This review was collected as part of a promotion.] The clock did not work from the get go. Whirlpool did replace it and the new one works great. This Review is for the first one that we bought.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I like the way I can decrease cooking time
on January 18, 2025
Posted by: smokey
[This review was collected as part of a promotion.] The only thing I don't like about my new microwave is that when it first starts makes a loud noise. My old amana didn't do this.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Tell it like it is
on February 12, 2025
Posted by: New One
from Fort Worth, Texas
[This review was collected as part of a promotion.] Replaced a Whirlpool microwave in-place when purchased home 12 years ago.. The new one nicely fit in the built-in space above the ovens. It seems to have more power than the previous; and functions well. It takes a while to "figure" the setings. The inside light does not illuminate the interior sufficiently
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
cooks great
on February 12, 2025
Posted by: lefty
from Tyler tx
[This review was collected as part of a promotion.] The Micro-wave works great. I am not sure why you think the user does not need a key board. If what you want to cook fits ths pre-set fine but have to search for the plus or minus is so unecessary when a key board would allow us select the time. the light is not much help either since it does not illuminate throurgh the door.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Like extra future such as door lock
on February 14, 2025
Posted by: pateldip
[This review was collected as part of a promotion.] This was replacement of my previous Whirlpool microwave and enjoying new model with more future
Written by a customer while visiting whirlpool.com
Customer Rating
1
Good features if I could understand the instructio
on February 14, 2025
Posted by: john
[This review was collected as part of a promotion.] Microwave doesn’t allow for multiple setting to run consecutively - or am I not operating it appropriately ? Because much of it is automatically programmed or am I misunderstanding the operation instructions?
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 678920
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com