Customer reviews from whirlpool.com
Whirlpool - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Average customer rating
4.1
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
43
4 Stars
14
3 Stars
12
2 Stars
4
1 Star
5
67%of customers recommend this product.
(
22 out of
33)
Customer Reviews for Whirlpool - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking - Black
Customer Rating
4
Decent product, great service
on September 2, 2024
Posted by: Bill G
from Fair Oaks Ranch, TX
[This review was collected as part of a promotion.] Good microwave. Has all the usual and expected features. It's actually a replacement for another Whirlpool microwave (basically the same model) that stopped working after 5 months. I'm very happy with Whirlpool's customer and warranty service. Even though the first microwave didn't last long, I recommend Whirlpool just for the service.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
New model is horrible
on September 24, 2024
Posted by: Microwave issues
from Texas
[This review was collected as part of a promotion.] This was a replacement by whirlpool because our new one that was less than 6 months old made a very large metal noise and then had error codes on it. You have to lock and unlock the door each time. You can not set it for exactly the time you want. You have to set it in 5 minute increments. Don’t like anything about it. Kind of tells you how many issues they have when Whirlpool will just replace the unit and not even try to fix it. Their service department is great to work with. But I hate the new microwave!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6425oWM6N or Direct Message on Instagram http://spr.ly/6426oWM64, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598454
We’re looking forward to hearing from you.
Jacob W.
We’re looking forward to hearing from you.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 24, 2024
Posted by: Ozell
[This review was collected as part of a promotion.] I brought this microwave a few weeks ago and I find the overall performance of this product to be excellent.
Written by a customer while visiting whirlpool.com
Customer Rating
5
More features
on September 27, 2024
Posted by: Ruth
[This review was collected as part of a promotion.] It seems very good. It is an upgrade from the one that failed recently. That one only worked for a few weeks.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use , does all that I need .
on October 4, 2024
Posted by: Knotter
from TX
[This review was collected as part of a promotion.] I purchased this model because it is almost exactly the same as the one that I had before , other than a few differances . I am well pleased with this one too .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 14, 2024
Posted by: none
[This review was collected as part of a promotion.] I really like it, my last microwave was a whirlpool and it lasted a very long time but the door wouldn't open one day and it couldn't be fixed because the part was no longer available
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great counter top microwave
on October 15, 2024
Posted by: Grandma
[This review was collected as part of a promotion.] I love this Whirlpool Microwave, I would highly recommend it.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not user friendly
on October 24, 2024
Posted by: Stephanie
[This review was collected as part of a promotion.] The control panel needs to allow the user to put in the exact cook time. We have never had a microwave where there are set times. A one through zero keypad would have made it so much more user friendly.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 25, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook http://spr.ly/6421q7YGU or Instagram http://spr.ly/6422q7YGq. When responding please include your contact information and reference case #613284.
We’re looking forward to hearing from you.
Jacob W
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook http://spr.ly/6421q7YGU or Instagram http://spr.ly/6422q7YGq. When responding please include your contact information and reference case #613284.
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com