Customer reviews from lg.com
LG - 10,000 BTU Window Air Conditioner - White
Average customer rating
4.5
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for LG - 10,000 BTU Window Air Conditioner - White
Customer Rating
5
Try to beat THIS!
on April 23, 2024
Posted by: Bool
from Central Texas
[This review was collected as part of a promotion.] I live in Texas. I turn this rascal ON in April and shut it OFF in November! I can't remember when I bought it! WaytaGO LG ! ! !
Pros: Performance
Written by a customer while visiting lg.com
Customer Rating
5
Good a/c besides the information harvesting
on July 16, 2024
Posted by: Joekerr
from Hammond in
I like my new a/c unit cools my living area 350sqft no sweat but it’s cooling my small house in back sleeping it’s great but what I don’t like to register the warranty I’m surprised they didnt want to know where my mothers mother mother was born how much she made and if I’ve had any of the following illness or diseases LG and there information harvesting I’m not working or contributing to them but for buying an a/c unit they use that information and share it though there companies at the very least
Pros: Quality
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Nice unit for the price and size.. AND it’s am LG
on July 14, 2024
Posted by: Barrier Island Apartments
Still in testing stage, but seems to be cooling fine. Got banged up with big dent on casing side near the front.However, the unit needed to be installed immediately. The 1st AC unit was delivered and left and one could hear the inside motor had been knocked loose. I leave notes on the door for delivery person.. Knock before leaving product, but with the language barrier, many cannot read notes therefore units leave upside down, etc.
Written by a customer while visiting lg.com
Customer Rating
1
Junk
on July 11, 2024
Posted by: bak395
from Philadelphia
[This review was collected as part of a promotion.] This absolutely will NOT cool a medium size room. I had it on the highest setting for hours and was still sweating while sitting on my couch. It might work okay in a very small bedroom or office. But there are much better options for way less money out there.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 12, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that you're not satisfied with the performance of our LG LW1024RD air conditioner. I can imagine how frustrating it must be to feel like it's not doing its job, especially when you're trying to stay cool on a hot day.
I want to acknowledge your concerns and apologize for any disappointment this has caused. It's clear that the product didn't meet your expectations, and for that, I'm truly sorry.
I understand that the highest setting wasn't enough to cool your medium-sized room, and that's not acceptable. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge your concerns and apologize for any disappointment this has caused. It's clear that the product didn't meet your expectations, and for that, I'm truly sorry.
I understand that the highest setting wasn't enough to cool your medium-sized room, and that's not acceptable. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Great window a/c unit.
on July 2, 2024
Posted by: Ralph3
from Greensboro, NC
[This review was collected as part of a promotion.] My former wife and I purchased an LG window air conditioning unit for our adult daughter who is living with her mother. She's in an upstairs bedroom of a 1600 sq. ft. home. the central air conditioning unit cooling the downstairs of the house wasn't sufficiently strong to cool the two upstairs bedrooms without turning the thermostat down to 72 degrees. This window unit completely solves the problem allowing the downstairs thermostat to stay at 75 degrees.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Happy customer
on July 30, 2024
Posted by: Bear1972
from Houston, TX
[This review was collected as part of a promotion.] Bought the window AC unit to use in kitchen/ den combo and it performed above expectations. Cools perfectly
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Cooler than ever
on August 29, 2024
Posted by: BobB2022
from Houston TX
[This review was collected as part of a promotion.] Purchased window unit to cool kitchen area of home, does a great job and perfectly cools space.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5