Customer reviews from lg.com
LG - 14,000 BTU Window Air Conditioner - White
Average customer rating
3.7
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for LG - 14,000 BTU Window Air Conditioner - White
Customer Rating
1
JUNK Equipment
on July 28, 2024
Posted by: LG 14000
What a piece of junk !! I thought I was buying a unit that made cold air.. It does NOT.. A true piece of @#it... You ought to be ashamed to call this an air conditioner.. I will never but from LG again.. ! Less than POOR Performance
Response from lg.comBy LG, July 30, 2024
Hello there. Thank you for sharing your experience with us. We understand your experience with the LW1424RD not meeting your expectations in cooling performance. To address the issue, please ensure the unit is placed in a well-ventilated area and that the air filter is clean, as this can affect cooling efficiency. You can clean the air filter by following this link: https://www.lg.com/us/support/help-library/maintenance--1343316345582. After doing so, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore possible solutions. Your satisfaction is important to us, and we appreciate your patience. —Mau
Written by a customer while visiting lg.com
Customer Rating
5
solid purchase
on June 24, 2024
Posted by: Kibs
from Oregon
[This review was collected as part of a promotion.] So far so good. Its very quiet and keeps our tin box cool on a hot day. whats not to love?
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quiet ac
on July 5, 2024
Posted by: Stanzi
Great ac. I only purchase LG at this point. Highly recommended
Written by a customer while visiting lg.com
Customer Rating
5
Better than expected.
on September 8, 2024
Posted by: rickBolt
[This review was collected as part of a promotion.] I bought this LW1424RD to replace an old 15000 btu unit. I am pushing the room size limit and being handicapped doesn't allow me to seal my large room, 24 X 32 , off. I am very pleased at the great performance, so far. Quiet and vibration free.
Written by a customer while visiting lg.com
Customer Rating
5
Quiet & Efficient
on September 13, 2024
Posted by: 1953
The first thing to know is that it’s quiet. It really makes a difference to our quality of life when it’s warm out. it also does a great job cooling the room
Written by a customer while visiting lg.com
Customer Rating
1
Doesn’t work
on November 24, 2024
Posted by: LG cooler
It’s making a buzzing noise and I was supposed to get a refund and haven’t yet.
Response from lg.comBy LG Digital Care Team, November 27, 2024
Hey there! We appreciate you letting us know about your experience with your LG AC unit, and we want to make sure that you're taken care of. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your AC unit, and we'll be ready to help!
Written by a customer while visiting lg.com