Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - White
Average customer rating
4.4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
51
4 Stars
13
3 Stars
6
2 Stars
3
1 Star
2
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Wrinkle Shield Option - White
Customer Rating
2
Door seal
on April 23, 2025
Posted by: KathyK
[This review was collected as part of a promotion.] Had this dryer installed one week ago. Tried the steam dry today. There was water leaking out of the bottom of the door on the steam cycle.
Service is coming out on Friday. Up until today I was pleased with the normal drying and other cycles.
Service is coming out on Friday. Up until today I was pleased with the normal drying and other cycles.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 25, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dryer model/serial number, and reference Case # 712887.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dissatisfied
on April 23, 2025
Posted by: David46
from Sparks Nevada
[This review was collected as part of a promotion.] We received this one week ago and are not happy at this point. It takes excessive time to dry everything. The settings are not intuitive and there are no clear instructions on which settings to use.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 25, 2025
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 713022.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.whirlpool.com/Laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 713022.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent dryer
on April 24, 2025
Posted by: Garcia4514
[This review was collected as part of a promotion.] I’m very satisfied with my dryer. I love the smart connectivity featur with the app..
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love my new Whirlpool Dryer
on April 28, 2025
Posted by: Kathleen
from Mckinney,TX
[This review was collected as part of a promotion.] I purchased this dryer about a month ago. Its performance is outstanding. I love all of the setting options especially the "steam" option. It's stylish, very easy to understand instructions and use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of cycles to choose from
on May 4, 2025
Posted by: Charbd2
[This review was collected as part of a promotion.] So far, I love the dryer. It has a huge capacity and does a great job drying.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Steam Leak
on May 6, 2025
Posted by: CJ13
[This review was collected as part of a promotion.] The dryer seems to be meeting our expectations except when we steam our pillows or other laundry the dryer leaks water (steam vapor?) on the floor below the door. Not good. Will call for warranty service.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so Good
on May 10, 2025
Posted by: Tonto
from Arizona
[This review was collected as part of a promotion.] So far so good, will let you know if it last 15 years like my last whirlpool. Not enough paddles or large enough paddles inside drum so sheets and large towels ball up and does not dry until you un-ball them and re-dry
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my dryer!
on May 11, 2025
Posted by: KGam
[This review was collected as part of a promotion.] It’s been a while since I had a new dryer. It works so well and the features are amazing. Love it!
Written by a customer while visiting whirlpool.com