Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte Black
Customer Rating
1
Worst dishwasher ever
on November 11, 2025
Posted by: seviLopaC
[This review was collected as part of a promotion.] Awful dishwasher. Had 3 of these before we decided to just go with another brand. One wouldn’t complete a cycle. The others had miscellaneous issues and complications, like definitely not being 38 decibels or the drawers kept falling out. Apparently the installers couldn’t figure it out either and the loading was extra weird. Couldn’t hold a Stanley cup unless I did it just right. I can fit more in a smaller dishwasher. Very sad because I love the rest of my Cafe appliances, but maybe they shouldn’t make dishwashers…
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Don, Cafe_Appliances, November 12, 2025
We're sorry to hear you had this experience with multiple dishwashers. Please contact the place of purchase for assistance with delivery/installation issues.
[This review was collected as part of a promotion.] Put dirty, dirty, dishes in here everynight. They come out clean. Finally do not need to "clean" dishes before putting them in dishwasher!!!
This is our 2nd set of GE cafe appliances. Absolute pure TRASH. App continually says to change password then won’t allow login. Dishwasher broke first week. I’d pay double to avoid all these issues
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, November 11, 2025
We're sorry to hear you're having an issue with the SmartHQ app, and with your dishwasher not operating properly. We'd like to help. Please reach out to our Connected Home Support Team by calling 1-800-220-6899 (Monday -Friday: 9am - 9pm ET, Saturday: 9am - 3pm ET, Sunday: Closed) for further assistance with the app. If you haven't already, please reach out to our Bodewell service team to schedule a service appointment by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm.
[This review was collected as part of a promotion.] Our previous high end dishwasher was etching all our glasses. Switched to this and it's been great so far! No etching, very clean dishes! Quiet, love the third adjustable rack, I'm still discovering features! The built in clips to keep small items from flipping on the upper rack is a plus. Plates seem to fit in much better in the bottom rack compared to our previous dishwasher as well.
[This review was collected as part of a promotion.] Best dishwasher we have ever owned!!! Noise is non-existent; easy to load with capacity for all different sizes and shapes. Ultra drying cycle leavs both dishes, glasses, pots, silverware, and machine spotlessly dry...no water drops anywhere. Interior lighting and panel design complete the package.
[This review was collected as part of a promotion.] Love this new dishwasher! it is so quiet, i have to check the timer to see if it is still running! love having all the options
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, October 8, 2025
We're so glad that you are enjoying your new dishwasher. We absolutely love this model and know that it will serve you for many years to come. We especially enjoy the CustomFit top rack, which allows maximum flexibility.