Customer reviews from cafeappliances.com
Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte Black
Average customer rating
4.1
(117 Reviews)
Rating breakdown 117 reviews
5 Stars
76
4 Stars
14
3 Stars
3
2 Stars
5
1 Star
19
72%of customers recommend this product.
(
44 out of
61)
Customer Reviews for Caf - 24" Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, LED Lighting and 39 dBA - Matte Black
Customer Rating
1
Do not recommend this product and neither does GE
on March 9, 2026
Posted by: Disappoint
We have been using our GE Cafe dishwasher for about a year. The heating element and the control board both went out and it was 450 to repair it. It took 6 weeks to get the parts. We were told the dishwasher was running again when the tech finished (I was working at the time and wasn’t present), but the first time it was turned on a leak error came on. It has been almost a week and they have not yet returned to fix the leak that was created during the repair. The repair tech told us that GE makes terrible dishwashers and we should consider another brand, so I’m here to share that advice.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, March 10, 2026
We want to help you with your dishwasher leaking. We are going to reach out via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Works great
on February 23, 2026
Posted by: JPH1
Works much better than my previous dishwasher. Love the third rack and individual squirters for glasses and flatware on third rack.
Response from cafeappliances.comBy Adrian, Cafe_Appliances, March 31, 2026
We are happy that you are loving the 3rd rack accessory. This beautiful dishwasher includes Luminous LED Lights that we are confident you'll enjoy. Your dishes will shine bright with uniform LED lighting throughout this well lit dishwasher for simplified loading and unloading. We hope you enjoy this dishwasher for many years to come. Happy cleaning!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don’t be fooled by the beauty
on February 19, 2026
Posted by: Bobbb
from California
Our 3rd dishwasher in 3 years because they all break. Don’t be fooled by the beauty. It’s a piece of crap. The top panel just stops working. Right now mine is broken with a puddle of stinky water in the bottom of it.
Response from cafeappliances.comBy Sarah, Café _Appliances, February 24, 2026
We apologize that you’ve had issues with multiple dishwashers, and we’d like to look into your situation further. We’ll be reaching out over email to discuss this situation with you. Please respond at your earliest convenience, so we can assist.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Garbage dishwasher stopped after 2 years
on February 19, 2026
Posted by: GeSucks1
from OR
No, nope NO. Cafe dishwashers are garbage. 2 years and out. Prior to this, I had a Maytag that had lasted 30’years. This piece of crap? Two years. GE is FRAUD. DO NOT buy!
.
.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, February 23, 2026
We are so sorry to hear that your dishwasher is no longer operating properly. We want to help.
A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Disappointed
on February 5, 2026
Posted by: RCRIVELLI
from San Diego
A little over 3 years into our purchases and I am beyond frustrated with my three GE Cafe appliances. We have had issues with our induction double oven (fixed and under warranty), our microwave/hood handle's finish peeled off (not under warranty just after 3 years but, they replaced). This time it's our dishwasher. We always rinse dishes well before they go in and dishes almost always have some food remnants after running. I can live with that but, the main issue is that almost every few weeks we have an H20 message which means that there's gunk in the screen or in the drain. We check and clean the basket and there's minimal gunk which means that there's some sort of sensor issue. I wish I would of had GE out to repair this before my warranty expired. Things just aren't made well anymore-it's so sad that we live in such a disposable world.
Model #CDT845p3n8d1
Serial#AV860186B
Model #CDT845p3n8d1
Serial#AV860186B
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, February 6, 2026
We would like to review your situation further and have sent you an email requesting additional information to do so. Please respond at your earliest convenience. In the meantime, please be sure your dishwasher is properly leveled as described on page 12, step 11 of the Installation Instructions - https://products-salsify.geappliances.com/image/upload/s--uoNAXZpv--/39e2ec179ec299f5352c53da935ff714dcf53572.pdf - If your dishwasher is tilted forward or back, a false H20 code may display.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Stylish design
on February 1, 2026
Posted by: Fransci
My only reservation is the lack of top drawer dedicated to silverware. Very quite. I have to lean down to try and hear that the it's working.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Quiet operator
on January 31, 2026
Posted by: MAJ23
Very quiet, sometimes the electronics pause and you have to reset it
Written by a customer while visiting cafeappliances.com
Customer Rating
2
POORLY ENGINEERED.
on January 27, 2026
Posted by: Pretty but cheap
THE PRODUCT IS PRETTY, BUT FLIMSY and poorly designed. My contractor, who has done my last 4 remodels beautifully, could not make it look finished or totally immobile. I am not happy.
Response from cafeappliances.comBy Don, Cafe_Appliances, January 28, 2026
We manufacture appliances with high quality parts/materials and we're here if you have any questions about the functionality of your dishwasher.
Written by a customer while visiting cafeappliances.com