Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
2
Looks good, awful sleep and fitness tracking
on April 21, 2025
Posted by: TheOneWhoKnocks
from Atlanta, GA
Expertise:Intermediate
Extremely poor sleep tracking with huge gaps missing every night. And this still happens while wearing a Galaxy Ring. Both are poor sleep trackers. The watch fails often to auto detect workouts, runs, or walks. I'm moving on to another, better brand of wearables.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Good day TheOneWhoKnocks, Thanks for taking the opportunity to share your thoughts with us about using the Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. For your convenience, I have included resources to help your resolve what you may be experiencing with your Galaxy Watch7. Let us know if you would like any further assistance after checking those out by contacting Samsung Support at your leisure. Thank you for choosing Samsung! - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Use Samsung Health sleep monitoring on your Galaxy Watch https://www.samsung.com/us/support/answer/ANS10003657/ Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra https://www.samsung.com/us/support/answer/ANS10003276/ Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra https://www.samsung.com/us/support/answer/ANS10003272/ Track your health by combining the Galaxy Ring and Galaxy Watch https://www.samsung.com/us/support/answer/ANS10003609/ Use automatic workout detection on your Samsung smart watch https://www.samsung.com/us/support/answer/ANS10003306/
I like how easy it is to use. I love the features too. Would definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations CSnyde, Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's amazing to hear how easy to use your Galaxy Watch7 has been for you! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/
Love the watch. The battery seems to last forever. The selection of apps and faces is amazing.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Aloha Edward, Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we're committed to constant innovation as we strive to improve the design and functionality of our product line. We're happy to hear that you love the features and battery life offered by your Galaxy Watch7. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Welcome to the future
on April 26, 2025
Posted by: cissyglenn
I'm still adjusting to all it's features and abilities. I've never had a smart watch and it is great.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on April 29, 2025
Posted by: Ronnie RonC
Great picture, audio and Great to wear As you watch music on blue tooth
Response from Samsung USBy R&R Team, May 1, 2025
Howdy Ronnie, Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. It's awesome to hear how much you have integrated your Galaxy Watch7 into your lifestyle. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/
Used galaxy watches in the past. This one lasts! The features and details are nice as well as looking professional. New attach style is much more convenient for my big fingers.
Response from Samsung USBy R&R Team, May 1, 2025
Greetings Brian, Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. We're jumping over the moon to hear how much you've been enjoying the functionality and design of your Galaxy watch7. Let us know if you would like to share any other feedback with us by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/
A great watch with good battery life. Has a great selection of features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations Stephen, Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. It's great to hear that your Galaxy Watch7 battery allows you the freedom to get through the toughest days. If you would like to share any other feedback with us regarding your experience or if you would like any further assistance, please let us know by reaching out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Watch7 https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2
First Time Galaxy Watch Customer
on May 19, 2025
Posted by: Smilie33
from Wilmington, NC
Expertise:Expert
I have watched videos and amended as many settings as possible with my watch and the battery barely lasts me an entire day. My previous watch from another company could last me 5 days before I had to charge it. That watch, tracked my steps, sleep, HR, cycle, received texts and the display was always on. I had the watch for 5 years. I'm happy to have a newer watch but am extremely disappointed with it's battery life.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, May 20, 2025
Hi there Smilie33, Thanks for taking the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Various factors can cause your Galaxy Watch7 battery to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Watch7 https://www.samsung.com/us/watches/galaxy-watch7/ Reduced battery life on your Samsung smart watch https://www.samsung.com/us/support/troubleshooting/TSG01003232/