Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,021 Reviews)
Rating breakdown 4,021 reviews
5 Stars
2,983
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
1
Horrible battery life
on July 29, 2024
Posted by: Tbyrdman03
Expertise:Expert
One of the worst Samsung products I've ever owned. My 3 year old galaxy watch 4 had almost triple the battery life. Talking to Samsung support and they don't care. They want me to take a week and half old product in for service (which they want me to pay for). I wish I didn't send in my trade in already. The battery life is awful and is a deal breaker. Horrible watch
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 11, 2024
Thanks for taking the time to share your thoughts with us, Tbyrdman03. We see you reached out to share your concerns about the new Watch7 and your experience with it's battery life. We understand that having a durable battery is a deal breaker so that you can enjoy all the great features of the Watch7. If this is still your experience with the battery life, we recommend making sure that your watch is up to date with the latest software version available. By keeping your phone's software up to date, you ensure that it is running smoothly and efficiently, which can help extend your battery life. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. We've added a link below for more options that should help enhance your watch's battery performance. If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery optimization)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Low latency and Amazing features
on July 29, 2024
Posted by: Dragetikad
[This review was collected as part of a promotion.] I just received my Galaxy watch 7. I originally had the 4, and when I would move to different screens, it was often very laggy and had very low fps. This is no longer an issue with the Watch 7. The Galaxy AI features are also a pretty nice to use. I love looking at my Energy score and seeing how I can improve the next day. I like using the watch to track different exercises and just get a general outlook on how active I'm being throughout the day. The sensors in the watch are very responsive, however they are not as accurate as other competitors watches. This isn't that big of an issue for me though as they are still fairly accurate and give me a good idea on intensity of workouts.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Features for A Health Addict and more !
on July 29, 2024
Posted by: Cupoftroubles
[This review was collected as part of a promotion.] I Wanted to upgrade my Galaxy Watch 4 that i had got a few years ago and The Galaxy Watch 7 is definitely perfect for my needs. Great UI as always and its easy to use. Im a Personal trainer so the Samsung Health features are a must but ive seen even more Reliable apps now that i cant wait to test out ! Perfect for my Hikes/trails & my Workouts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good!
on July 29, 2024
Posted by: Sammy2watch
[This review was collected as part of a promotion.] Working great and huge upgrade from my watch4 classic! Great AI features in the message replies, definitely makes texting easier on the watch. Looks clean and works well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!?!
on July 29, 2024
Posted by: GalaxyGuy49
[This review was collected as part of a promotion.] I got the new 7 and I'm loving it. It's finally a bigger size and more rugged. That AI on my new Galaxy phone is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved battery life and options
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] One of the main reasons I upgraded my watch is because of Galaxy AI and the additional options it gives for monitoring health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Functionality
on July 29, 2024
Posted by: Wingspan
[This review was collected as part of a promotion.] Traded in my Galaxy Watch4 for the new Galaxy Watch7, And I have been continually impressed with the functionality of the watch.
The integrated Galaxy AI makes responding to messages quick and simple. I use it all the time at work to quickly view phone calls and text messages without disturbing conversation. The new UI is very convenient and lends itself to quick, accurate swipes and taps. The health data sensors are much better, and I can tell that I am getting a much improved reading from the new watch as compared to the old one.
The integrated Galaxy AI makes responding to messages quick and simple. I use it all the time at work to quickly view phone calls and text messages without disturbing conversation. The new UI is very convenient and lends itself to quick, accurate swipes and taps. The health data sensors are much better, and I can tell that I am getting a much improved reading from the new watch as compared to the old one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For sure it is better then previous version.
on July 29, 2024
Posted by: Supershini
[This review was collected as part of a promotion.] I dont like accessories such as ring necklace watch earling... but i bought watch 5 pro 2 years ago. And i upgrade each version 6 and now 7. I only using it for see the time and weather and ignore the phone call. But it was okay bit laggy not smooth but this watch 7 is so smooth and has 0 lag. But the aod still not working and i think this is how it build... aod stop working when im not doing anything the screen turn to black and it wake up late but 7 still have problem but it wake up instant. Im sad they dont have black but silver with white band is pretty. And the band size weird. I choose M/L and it fit perfect to my wrist but watch 7 athleisure band is way too long. It is worth it to upgrade.
Value
5
Written by a customer while visiting Samsung US