Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,018 Reviews)
Rating breakdown 4,018 reviews
5 Stars
2,980
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
699 out of
849)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: bummer
Verified Purchase:Yes
Problems with short battery life, does not keep accurate records of sleep time and amount of daily steps.
Response from Samsung USBy R&R Team, March 24, 2025
Salutations Bummer,
Thank you for sharing your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Also take a moment to review, "Inaccurate steps on your Samsung smart watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you may be experiencing with your features. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Thank you for sharing your thoughts with us about using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you've noticed a decline in your battery life, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. There are different factors that can cause the watch's step count to be inaccurate. However, you may need to verify how your steps are being counted by Samsung Health. Also take a moment to review, "Inaccurate steps on your Samsung smart watch" and "Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra" to help resolve what you may be experiencing with your features. If you have any questions for us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Use AI sleep analysis on the Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003276/
Written by a customer while visiting Samsung US
Customer Rating
5
¿Do you want the best watch on the market?
on March 26, 2025
Posted by: Sebago91
[This review was collected as part of a promotion.] The **Samsung Galaxy Watch 7** is a **masterpiece of technology and design**, consolidating itself as the **king of smartwatches**. With a spectacular AMOLED display** (brighter and smoother than ever), it looks like a premium watch but functions like a high-level health and productivity device.
🌟 **Improved battery**: Up to **2 days of intensive use** and fast charging so you never run out of power.
❤️ **The best in health and fitness**: Monitoring **ultrapreciso** of heart rate, sleep (with in-depth analysis), ECG, blood pressure and ** that customize your workouts in real time.
⚡ **Brutal performance**: The **new Exynos** chip makes it the fastest on the market, with fluid Wear OS and instantly loading apps.
🔄 **Total connectivity**: Perfect for Android, with **smart notifications, contactless payments and even control of IoT devices**.
**Conclusion (⭐5/5) **: If you are looking for **the most complete, powerful and elegant smartwatch**, this is **THE WATCH**. It outperforms competition in everything: design, functions and user experience. Essential!
Value
5
Written by a customer while visiting Samsung US
Posted by: Ratdkt
from Seattle, WA
Expertise:Intermediate
Verified Purchase:Yes
The battery is terrible. It has to be charged daily. That is a big hassle. Other than that it is very much like the 6 which my 6 had a bettery battery life.
No, I would not recommend this to a friend.
Features
2
Design
3
Value
3
Response from Samsung USBy R&R Team, April 1, 2025
Hey Ratdkt,
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the life of your battery. Feel free to reach out to Samsung Support if you would like any further assistance afterward. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your Samsung Galaxy Watch7. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to see what factors may be impacting the life of your battery. Feel free to reach out to Samsung Support if you would like any further assistance afterward. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
3
Update needed
on March 29, 2025
Posted by: Zachp99
[This review was collected as part of a promotion.] Receive message weekly that watch is no longer paired with phone when taking it off charger and have to master reset watch. Quite a pain to do every week on the AM.
Value
3
Response from Samsung USBy R&R Team, April 1, 2025
Hey Zachp99,
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the time to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Samsung smart watch will not connect to a phone
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
This Watch Put My Family At Ease
on April 2, 2025
Posted by: DarthGramGram
[This review was collected as part of a promotion.] I have health issues that can lead to loss of consciousness and falls, and the fall detection on this device is a big breath of relief to me and my family. I use the advanced health features to monitor my sleep (which I also struggle with) and the insights have been incredibly valuable. The battery on this watch is fantastic, and it's wide range of apps makes it very useful to a power user and tinkerer like myself. It is hard to see myself without a gadget like this in the future now!
Value
5
Written by a customer while visiting Samsung US
Posted by: Flood
Verified Purchase:Yes
The watch doesn't hold a charge long. Every other day it has to be charge and it will shut off.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 7, 2025
Good day Flood,
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your device. Let us know if you have any questions afterward or if you would like any further assistance by contacting Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Mark
from IL
Expertise:Expert
Verified Purchase:Yes
Such a great watch and nice battery life. The image is clear
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 9, 2025
Greetings Mark,
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're happy to hear that your Galaxy watch7 has been living up to your expectations when it comes to a smartwatch. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our product line. We're happy to hear that your Galaxy watch7 has been living up to your expectations when it comes to a smartwatch. If you would like to share any other feedback with us or if you would like further assistance, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Galaxy Watch7
https://www.samsung.com/us/watches/galaxy-watch7
Written by a customer while visiting Samsung US
Posted by: Patmo
Expertise:Expert
Verified Purchase:Yes
The battery power can be better and should be improved.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US