Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,021 Reviews)
Rating breakdown 4,021 reviews
5 Stars
2,983
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
2
Battery life is terrible
on July 29, 2024
Posted by: Batterylifesucksbad
[This review was collected as part of a promotion.] The battery lasts about 4 hours. I've talked to support and they wanted me to turn off all of the features that make it a smart watch in order to get better battery life. But it doesn't even last overnight, it takes forever to charge, and then it dies with little usage. They won't acknowledge a problem or if there's going to be a software update to fix it. So I'm just going to return it.
Value
2
Response from Samsung USBy R&R Team, July 29, 2024
Your feedback is very much appreciated. We want to make sure that you get the best out of your Watch7. We see that you are reaching out to us regarding your battery life. We want you to be able to enjoy the features such as sleep monitoring on your device. Samsung offers a 12-month limited warranty for manufacturer defects. We recommend checking out the link below which should give you options to help optimize your Watch7 battery life. If this continues to be your experience, please reach out to us at Samsung Support so that we can look into a personalized solution to this. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
New tablet
on July 29, 2024
Posted by: Newtoy
[This review was collected as part of a promotion.] Excellent battery life and storage. Beautiful picture and easy to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful watch
on July 29, 2024
Posted by: andre007
[This review was collected as part of a promotion.] I found my new Galaxy Watch 7 wonderful, the Galaxy AI greatly optimizes the measurements of my daily activities it is clearly noted the improvement with each version and now with Galaxy AI I can see the difference the watch is much smarter. I particularly thought that the watch looked very beautiful, the bracelet with its new look is wonderful, really Samsung is congratulated, I am only 7 days with my new watch and I am already mega satisfied with the quality of the product and all its functions. and improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new watch 7
on July 29, 2024
Posted by: Duchess
[This review was collected as part of a promotion.] I actually love it. Miss my rotary dial on the classic 4. But this one I'm getting use to it. Battery life could be a little better . 5 ☆ I understand the fix is on the way soon. But I love it. Loved the trade in deal and free watchband.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung smart watch
on July 29, 2024
Posted by: Sparkdawg
[This review was collected as part of a promotion.] Love my Samsung watch6 it's great on the go and I am not familiar with AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How come you haven't got it yet?
on July 29, 2024
Posted by: ButchyBoom
[This review was collected as part of a promotion.] I upgraded to the Galaxy watch 7 from the watch 5 pro, and I'm so glad I did first it did seem the battery was going down very fast apparently the AI takes a few minutes, actually a couple of recharging cycles to learn but now the battery seems to be working great, the features are amazing I'm still getting used to the new information in the app such as the ages, and trying to get enough sleep to make the numbers work lol anyway, without hesitation I would buy again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 7 has loads of great features!
on July 29, 2024
Posted by: Jdubb153
[This review was collected as part of a promotion.] Galaxy watch 7 is by far superior than my previous watch. SUPER easy setup and easy to add to my account. Watch is loaded with great features, that I am still trying to figure out. Battery seems to be lasting for a long time before needing charged. Have only had the watch for about a week, need more time to completely review all features of the watch. Was a great choice though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great, but the battery is disappointing.
on July 29, 2024
Posted by: TohsakaMine
[This review was collected as part of a promotion.] The watch itself is really nice. I upgraded from a watch 4 and the smoothness and accuracy of this watch is great. However, the battery life is really bad. Even with everything off except Bluetooth no AOD. The watch doesn't even get though my 10 hour work shift. Maybe future updates can help this, but the battery is really lackluster and the new Galaxy AI seems kinda useless other than the improvements it gives to the health relates info which is kinda nice, but Bixby like always is underwhelming
Value
4
Written by a customer while visiting Samsung US