Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,019 Reviews)
Rating breakdown 4,019 reviews
5 Stars
2,981
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
700 out of
850)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Raja
Verified Purchase:Yes
I like the watch, but not the wristband. I asked Samsung to replace it but they refuse to do that
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, February 20, 2025
Howdy Raja,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
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Warranty Info
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Facebook Messenger
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X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. If you do find your current watch band to be unsatisfactory for some reason, please feel free to check out the compatible bands that I have linked below for your device. Customizing your Galaxy Watch7 has never been so easy! If you would care to provide additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
Written by a customer while visiting Samsung US
Customer Rating
1
bacteria
on July 5, 2025
Posted by: Betty
The worst thing I've ever bought, the bacteria lasts one day, and I've been regretting the purchase for a month now
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 7, 2025
Greetings Betty,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch7. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
My second galaxy watch
on August 2, 2024
Posted by: Cj68fold6
[This review was collected as part of a promotion.] The Galaxy Watch 7 impresses with its sleek design and high-quality Super AMOLED display. Available in various sizes and finishes, it combines elegance with functionality. The intuitive interface enhance navigation, while the watch's performance is smooth and responsive, thanks to the latest processor and Wear OS.
Health tracking is a highlight, with advanced sensors for heart rate, ECG, and blood oxygen, plus detailed sleep analysis. Fitness features are extensive, supporting numerous activities with accurate GPS tracking. Battery life is solid, offering 2 days on a single charge, and charging is quick with wireless support.
Connectivity is strong, with Bluetooth, Wi-Fi, and optional LTE, ensuring you stay connected even without your phone. Compatibility is best with Android devices, though it supports iOS to a lesser extent. Voice assistants like Google Assistant and Bixby add convenience, but the watch's higher price might be a consideration for some.
Overall, the Galaxy Watch 7 is a top choice for those seeking a stylish, feature-rich smartwatch with excellent health tracking and performance.
Value
5
Written by a customer while visiting Samsung US
Posted by: Abel
from Mass
Expertise:Intermediate
Verified Purchase:Yes
Pretty lilomted as to what you can do and also Not too happy with the style.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 5, 2024
Thank you for your honesty, Abel. We appreciate you letting us know how you feel about your device. Your feedback is important to us as we continue to make improvements. We see that you are reaching out to let us know about your Watch7. With the new Watch7, you can quickly access your daily activity progress on your paired Samsung Galaxy smartphone, including your steps, hours of sleep, burned calories, and more. If you have any further questions or concerns, please let us know at Samsung Support. -Kelvin
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smsng.us/Facebook-Messenger
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
2
Frustrated at low battery life
on August 20, 2024
Posted by: Tayofrock86
from Massachusetts
Expertise:Intermediate
I received the galaxy watch 7 non LTE a few weeks ago and am not very pleased. Even with the watch set so that the screen shuts off and can only turn on by tapping the screen or button I'm still needing to charge it with under 30hrs of use. And that is with regular, non "high" cardio days. I love the idea of what the galaxy watch 7 can deliver (it does have a lot), but if I have to bring the charger with me in case I can't make it home that night why bother.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, August 21, 2024
Thanks for the outreach! We love to hear from our valued customers. It looks like you reached out to share your experience with the Watch7. We're glad to see that you like the features the watch has to offer. We understand that battery life is crucial for a positive experience. We recommend performing an update on your watch to make sure the watch is running with the latest software version. Your Samsung smartwatch is more than just cogs and gears – it's wired with processors, data chips, and software! Just like with any other smart device, it's crucial to keep the watch's software and apps updated regularly. The good news is that you can handle updates with or without a phone! From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Classy, Useful, Enjoyable, and High Quality
on August 30, 2024
Posted by: Isaac
from San Antonio Texas
Expertise:Intermediate
So far, I'm in love. It looks great, the screen is incredible, the software experience is better than that of the Pixel Watch 2 I owned before this, and the health tracking features are great. The fact that it uses standard bands instead of some weird proprietary method is such a plus as a watch enthusiast. And the battery life is awesome too, better than the Pixel Watch 2. I put it on around 7:30 AM and take it off around 11-12 PM daily, and despite Always On Display, using it for health tracking, texting, internet searches, notifications, and even calls, I usually have 40%+ battery left. Meaning just a brief charge at some point would make this thing last 2 days Overall I love this thing so far, I would 100% recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CrazyBeeLady
from Georgia
Verified Purchase:Yes
Trade-In value was a little lower than I expected but the upgrade from the Frontier3 to the Galaxy 7 has been a great improvement. It isn't as bulky and very user friendly. I use it mainly for fitness/swimming and the ability to stay water-safe is amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than my GW4 Classic
on November 12, 2024
Posted by: GadgetPrince
[This review was collected as part of a promotion.] I switched from my Galaxy Watch 4 Classic to my Galaxy Watch 7 because almost all of the features it has made me want to upgrade. The Galaxy AI added so many cool new features! The battery life is much better, the screen is so much clearer and cleaner looking than my GW4. The performance is much smoother. I'm very happy that I upgraded. Even when I turn on the Always On Display the battery still makes it 37 hours. Without it I get around 53 hours. I am so happy that I upgraded. It is a definite improvement! If you have the chance to it!
Value
5
Written by a customer while visiting Samsung US