Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,021 Reviews)
Rating breakdown 4,021 reviews
5 Stars
2,983
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Best Watch
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Im so excited to have this watch, it does everything my other watch didnt...I really can't say enough about it, its everything I ever wanted in a smart watch.... it wakes me up, counts my steps, it even does blood pressure and heart rate and EKG Samsung has out done themselves on everything I own with the name... Thank You so much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this product !!
on July 28, 2025
Posted by: NAPNEAL
[This review was collected as part of a promotion.] My Galaxy Watch 7 is used with apps that help me to keep check on my vitals, it also tracks my sleep, blood pressure, and body rhythm. Along with the AI accompanying functions present and future, I see great personal benefits for the health-conscious old and young. Thank you for such a great use of Artificial Intelligence (AI)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
On a whim
on July 28, 2025
Posted by: BBD1034
[This review was collected as part of a promotion.] I decided one night that I needed to check out the Galaxy Watches. I saw a few on coworkers so I was curious.
This Watch has changed my way of doing things. I watch how many steps I do in a day and strive to do better the next day, because my watch shows me what I am doing and cheers me on when I reach my goals everyday.
Just today I was in my living room and my phone was not with me. My Dad called about something and I answered and talked to him as I was cleaning up a mess. I didn't have to stop what I was doing, I held my arm normal and I didn't have to speak right into it like some 1960's spy movie.
I could continue on and on but my watch just informed me of my next appointment for the day is in 10 minutes, so I gotta go! I love my Galaxy Watch 7!
This Watch has changed my way of doing things. I watch how many steps I do in a day and strive to do better the next day, because my watch shows me what I am doing and cheers me on when I reach my goals everyday.
Just today I was in my living room and my phone was not with me. My Dad called about something and I answered and talked to him as I was cleaning up a mess. I didn't have to stop what I was doing, I held my arm normal and I didn't have to speak right into it like some 1960's spy movie.
I could continue on and on but my watch just informed me of my next appointment for the day is in 10 minutes, so I gotta go! I love my Galaxy Watch 7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life not very good.
on July 28, 2025
Posted by: Kimdon
[This review was collected as part of a promotion.] I got a galaxy 7 watch for my birthday and have had to turn off most features because the battery runs down within a day. I very disappointed i specifically asked for this watch as I am trying to ramp up my exercise routine and wants to record my progress 🙃.
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hello Kimdon,
Thanks for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch7. We value your feedback as we strive to be innovative while improving the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on July 28, 2025
Posted by: Bobbi86
[This review was collected as part of a promotion.] I upgraded from the 4 classic and I am loving it! Seems like the sensor is better and costs my steps better. Lovethe look of it too. Battery isn't the greatest but its not a huge deal to me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good watch that is comfortable to ware
on July 28, 2025
Posted by: twig1980
[This review was collected as part of a promotion.] The watch after a year still has near 36 hours of battery life. Has good activity detection. Comfortable to ware, even while sleeping.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Watch 7 🥰
on July 28, 2025
Posted by: Almabal
[This review was collected as part of a promotion.] Love my watch keeps track of my heart rate step ecg stress leaves. Also helps me at work when im checking my clients vitals by the time in seconds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sleek design
on July 28, 2025
Posted by: Coastdude
[This review was collected as part of a promotion.] Love the watch it's self how ever it stopped working randomly the buttons on the side don't function anymore
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Howdy Coastdude,
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Button malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working. Then check out, "The buttons on my Samsung smart watch do not work" to help resolve what you have described to be experiencing with your device. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
The buttons on my Samsung smart watch do not work
https://www.samsung.com/us/support/troubleshooting/TSG01003250/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your thoughts with us about your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as we improve the functionality and design of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Button malfunctions on your watch can be caused by physical damage or software issues. However, clean the buttons if there's build up of foreign material like lotion preventing them from properly working. Then check out, "The buttons on my Samsung smart watch do not work" to help resolve what you have described to be experiencing with your device. Without having more details available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
The buttons on my Samsung smart watch do not work
https://www.samsung.com/us/support/troubleshooting/TSG01003250/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US