Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,021 Reviews)
Rating breakdown 4,021 reviews
5 Stars
2,983
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Wow great sound and features
on July 13, 2025
Posted by: Gtk1968
[This review was collected as part of a promotion.] Galaxy AI really adds to the usefulness of the buds 3 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy 7 watch Junk! Waste of my money!
on July 13, 2025
Posted by: ABB1
Never had a smart watch before. This one is supposed to do every thing I wanted it to do and more. If I could figure out how to use everything I need on this watch it would be helpful. It gets ZERO stars for battery life. I charge it until I get to work. Put it on my wrist work 8 hrs and many days it is dead before I leave work. I bought this mainly so my elderly Mom could easily access me. Half the time texts dont come threw but spam calls do. For me it has turned out to be a waste of money. If it wont stay charged and people can't get up with me when they need to, it can't check my heart or BP or steps on the charger all the time. Nobody at my local office knows anything about them because they all have apple. Just really disappointed. I drive a forklift so when it showes me having 4000 steps I may have about 1000 actual steps, so that isn't helping me either. It's actually a dumb watch not a smart watch. I wont buy another on that is for sure. Stuck with this one for 2 yrs and the extra line I have to pay for.
Response from Samsung USBy R&R Team, August 27, 2025
Hello there ABB1,
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be placed on the charger, depending on your settings and how you use your device. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Please feel free to check out the resources provided below to help resolve what you've described to be experiencing with your device and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Watch7. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your Galaxy Watch7 battery can last for several days before needing to be placed on the charger, depending on your settings and how you use your device. Various factors could be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. You can easily choose which apps send notifications to your watch and how much information is displayed on your screen. Once you customize your preferences, you’ll only see the reminders and messages that you want to. The Galaxy Watch7 does not have the blood pressure feature enabled in the US, at this time, due to U.S. Food and Drug Administration (FDA). Please feel free to check out the resources provided below to help resolve what you've described to be experiencing with your device and let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Manage notifications on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10002855/
Inaccurate steps on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003112/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to navigate. Love the style.
on July 14, 2025
Posted by: Tabs45
[This review was collected as part of a promotion.] The watch helps me throughout my work day when I don't have access to my phone. It also works well with my other devices such as my TV, and tablet.
Value
5
Written by a customer while visiting Samsung US
Posted by: Renee
Verified Purchase:Yes
I was hoping this version had a better battery life. Runs smoother than my galaxy watch 5 though, its good but I was hoping for more since I jumped from a 5 series to a 7 series.
Response from Samsung USBy R&R Team, July 14, 2025
Hey there Renee,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance or if you have any questions for us afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Watch7. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. Numerous factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples may include background app activity, always-on display, Bluetooth, and Wi-Fi usage. If you're experiencing less than expected battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance or if you have any questions for us afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Long Battery life
on July 14, 2025
Posted by: Nonick
[This review was collected as part of a promotion.] This watch is very nice. Still very heavy. Has many great features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is greatest ever, only one I wear now
on July 14, 2025
Posted by: Samsunggirl4life
[This review was collected as part of a promotion.] I am a total watch wearer every day, I lost without it. I used to buy fancy cool regular watches, expensive ones. But ever since I switched to a smart match, I never ever looked back. I mean who would? I know my heart rate, my daily steps, can make phone calls, text, and my Galaxy 7 even measures my stress level, and O2 saturation. And can do an ECG. And it's exact time. Of the four Samsung Galaxy watches I've owned I think this 7 series is the very best. And the battery life, at least two days before I have to stick it on its charger. It's by far the best watch I have ever owned and I couldn't be happier with any better watch on my arm.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfortable and Functional
on July 14, 2025
Posted by: KeeZe13
[This review was collected as part of a promotion.] This watch is very comfortable and easy to use. The Galaxy AI built into it works well with my phone, so it's been a great addition to my day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy watch
on July 15, 2025
Posted by: LaurielovesSamsung
[This review was collected as part of a promotion.] I love the extensive features and immaculate integration with galaxy using the wearable app, the smart suggestions are perfect for situations where you can't type and the energy score is amazing for trying to figure out how much to do in a day. The galaxy ai features within bixby are great for sticky situations when you can't use the screen
Value
5
Written by a customer while visiting Samsung US