Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,015 Reviews)
Rating breakdown 4,015 reviews
5 Stars
2,980
4 Stars
659
3 Stars
199
2 Stars
85
1 Star
92
82%of customers recommend this product.
(
698 out of
848)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
1
Horrible battery
on February 16, 2025
Posted by: LeeD
Expertise:Intermediate
The watch battery doesn't last not even 4 hours. I have disabled all apps and check all software updates have it on save battery power and still doesn't stay more than 4 hours. The battery draining too fast. I hate this watch, it doesn't last while I'm at work.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from Samsung USBy R&R Team, February 18, 2025
Hey there LeeD,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how you can increase the battery life of your watch. If you have any questions afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://smsng.us/X-Messages
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"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you're experiencing less than ideal battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" when you have the free time to learn more about how you can increase the battery life of your watch. If you have any questions afterward or if you would like any further assistance, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Daniel
Verified Purchase:Yes
Idk what happened but always the watch says: Reset the watch to reconnect with your phone!! Always that's is no good
Response from Samsung USBy R&R Team, February 21, 2025
Howdy Daniel,
Thanks for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thanks for sharing your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some troubleshooting steps on your device to help resolve what you have described to be experiencing. Let us know if you have any questions for us afterward by reaching out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
2
not very good battery life.
on March 1, 2025
Posted by: Jim_Raskal
Only had this watch for two weeks if that. And so far, I am not overjoyed with it. The Battery will not last 36 hours off a full charge. and many features of my traded in Gear s3 are not present.
Granted it is a lot lighter than the Gear S3 and is a little more stylish. and the ECG possibilities are nice.
But it won't do any good sitting on the charger instead of my wrist.
Response from Samsung USBy R&R Team, March 3, 2025
Hello Jim_Raskal,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like further assistance or if you have any questions for us after reviewing the resource shared, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Samsung Galaxy Watch 7's battery can last for several days before needing to be recharged, depending on your settings and how you use your device. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you would like further assistance or if you have any questions for us after reviewing the resource shared, please do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
1
This product was a sad and expensive mistake
on March 10, 2025
Posted by: Clint100
[This review was collected as part of a promotion.] Battery life is pretty much my only complaint well battery life and not being able to wirelessly charge.
Battery only last maybe 10 hrs then it's dead 1 star so sad I spent my hard earned money on this
Battery only last maybe 10 hrs then it's dead 1 star so sad I spent my hard earned money on this
Value
1
Response from Samsung USBy R&R Team, March 10, 2025
Aloha Clint100,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please feel free to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. The Watch7 can be wirelessly charged by using a compatible wireless charging pad or dock, however, the Wireless PowerShare feature is unavailable. If you would like to provide any other feedback with us or if you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your device, please feel free to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. The Watch7 can be wirelessly charged by using a compatible wireless charging pad or dock, however, the Wireless PowerShare feature is unavailable. If you would like to provide any other feedback with us or if you would like any further assistance after reviewing the resources that have been shared, let us know by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
All but the disconnects
on March 13, 2025
Posted by: TXBear
[This review was collected as part of a promotion.] I really like the watch. The Health app and functions are wonderful. My primary reason for purchasing the watch was for notifications, but it has surpassed my needs. However, the watch disconnects from my Samsung S24 Ultra around once about every 2 weeks. I must completely reset the watch, reconnect with difficulty, and then restore the latest backup. However, then it reinstalls default apps I don't use not want , such as Global Goals. So, it's a waste of 30 to 45 minutes of my life every couple weeks. Other than that, the watch is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best!!!
on March 14, 2025
Posted by: ThePhotograher
[This review was collected as part of a promotion.] Samsung really thought of everything. There is nothing more I could've added.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
If only the battery last longer
on March 26, 2025
Posted by: TXRuddss
[This review was collected as part of a promotion.] I honestly cannot use my watch to its full potential, I would literally have to charge it every 8 hours. Not economical or functional.
Value
3
Response from Samsung USBy R&R Team, March 27, 2025
Salutations TXRuddss,
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7's battery can last for several days, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review the resources that I've shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7's battery can last for several days, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review the resources that I've shared below. Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch hands down seamlessly switches tasks
on April 6, 2025
Posted by: Gardengnome
[This review was collected as part of a promotion.] This watch is killer. It's fast, responsive, and the new interface lets you stay in the know without having to waste time going through a ton of steps to find the same information it provides. Awesome; I would buy it again.
Value
5
Response from Samsung USBy R&R Team, April 8, 2025
Hello Gardengnome,
Thanks for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. It's so awesome to hear that your Galaxy Watch7 has been a great purchase for your lifestyle. Feel free to contact Samsung Support if you would like any further assistance. We're here to assist you in any way that we can plus we enjoy hearing from our customers! Enjoy your new Galaxy Watch7 as much as we have been designing it for you. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thanks for sharing your experience with using the Samsung Galaxy Watch7. We appreciate your feedback. It's so awesome to hear that your Galaxy Watch7 has been a great purchase for your lifestyle. Feel free to contact Samsung Support if you would like any further assistance. We're here to assist you in any way that we can plus we enjoy hearing from our customers! Enjoy your new Galaxy Watch7 as much as we have been designing it for you. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US