Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
2,984
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
THIS IS THE BEST SMARTWATCH
on June 2, 2025
Posted by: Koyscoggin
[This review was collected as part of a promotion.] This is the best health tracking watch ive ever used. I love the simplicity of this watch and fast charging. Plenty of insights into my cycle to help with family planning. Implemented with Google AI helps me remember little things in day to day life I would've forgotten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but...
on June 2, 2025
Posted by: Kris12
[This review was collected as part of a promotion.] The watch is good and it syncs well to my phone. The only two problems I have is it runs kind of hot and the battery is weak and quick to drain.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Howdy Kris12,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its optimal temperature. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resources shared, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn how you can keep your device performing at its optimal temperature. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than expected battery life on your device, please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resources shared, please let us know by contacting Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
I really like this watch I had the first one the b
on June 2, 2025
Posted by: Nikki80
[This review was collected as part of a promotion.] The ai feature is good there starting to do more with it so that's a plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hstef watch
on June 2, 2025
Posted by: Hstef1
[This review was collected as part of a promotion.] Never had the Galaxy Watch. Love the features and the fact that it can be used with ir without my phone. The sound without ear buds is great. Still learning more features on it. I would recommend this watch to friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on June 2, 2025
Posted by: RosiesRred2
[This review was collected as part of a promotion.] Love my watch if it's perfectly and I love that I can change the bands. So far, I have no issues with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery last a very long time. I love it
on June 2, 2025
Posted by: Minishop
[This review was collected as part of a promotion.] Is a perfect companion for my daily workout. It records all my workouts and reminds me to keep active. AI is excellent too!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the watch
on June 2, 2025
Posted by: Lizzy1225
[This review was collected as part of a promotion.] Love how it has the health app very helpful for me to have it. Like how we can add apps to the watch. Was able to buy myself a new band and screen protector.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Battery And Price
on June 2, 2025
Posted by: Samsung Galaxy
Expertise:Expert
For the price paid for the watch, the battery is atrocious...
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, June 3, 2025
Good day Samsung,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Various factors may be impacting your Galaxy Watch7 battery, causing it to drain quickly. A few examples include background app activity, always-on display, Bluetooth, and Wi-Fi usage. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than optimal battery life, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US