Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,025 Reviews)
Rating breakdown 4,025 reviews
5 Stars
2,985
4 Stars
660
3 Stars
202
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Momo
Verified Purchase:Yes
Battery range is only 24h and once it's disconnected from the phone for the whole day, It will be removed from the wearable app in tour phone, you have to synchronize everything once again
Response from Samsung USBy R&R Team, February 21, 2025
Howdy Momo,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. We appreciate your feedback. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to conduct some simple troubleshooting steps on your device to help resolve what you have described. Also check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting your battery. If you would like further assistance after reviewing the resources shared, please let us know by contacting Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Butch
from Brewton, AL
Expertise:Intermediate
Verified Purchase:Yes
As far as smart watches go, this one is alright. This is the third model I've purchased, but I end up giving them away. I am still trying to understand why anyone would need one or find them all that useful. They do not have the same cachet as a fine watch. The bands are not particularly comfortable. They are a little awkward to wear as they must be snug and high on your wrist to get proper biometrics readings. The information provided is of little value other than to tell you how many steps you've made in a day. The screens are too small to provide useful information in the case of emails or texts. The idea of taking a phone call over a watch strikes me as a little ridiculous. I just don't get it!
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy R&R Team, February 21, 2025
Hello there Butch,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want a premium smartwatch with advanced health tracking features like ECG, SpO2 monitoring, sleep analysis, and detailed activity tracking, seamless integration with other Samsung devices, a sleek design, and a wide range of customizable watch faces, all powered by the latest technology and AI-powered insights for a more personalized wellness experience then the Galaxy Watch7 is the perfect device for you! If your inbox band is not up to your standards, we do offer a plethora of other band options online that may be better suited to your taste. When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. Feel free to check out, "Properly wear and clean your Samsung smart watch" if you would like to learn how to achieve the most comfortable fit. If you have any questions for us after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you want a premium smartwatch with advanced health tracking features like ECG, SpO2 monitoring, sleep analysis, and detailed activity tracking, seamless integration with other Samsung devices, a sleek design, and a wide range of customizable watch faces, all powered by the latest technology and AI-powered insights for a more personalized wellness experience then the Galaxy Watch7 is the perfect device for you! If your inbox band is not up to your standards, we do offer a plethora of other band options online that may be better suited to your taste. When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort. First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band. Feel free to check out, "Properly wear and clean your Samsung smart watch" if you would like to learn how to achieve the most comfortable fit. If you have any questions for us after reviewing the resources provided, do not hesitate to contact Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch7/
Watch7 Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch7
"Properly wear and clean your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS00084602/
Written by a customer while visiting Samsung US
Posted by: K Sweet
Verified Purchase:Yes
I'm astounded by the battery life. Tracks my sleep and biomarkers very well.
Written by a customer while visiting Samsung US
Posted by: Susie B
from Ocala, Florida.
Expertise:Intermediate
Verified Purchase:Yes
I've had this watch for a few weeks now and it's pretty fun to do different things with different apps. Like the activities and things like that, I enjoy it quite a bit. Haven't had too many issues. The only issue I had was after I had everything in it did some type of an update and I had to like, redo everything all over again.That was my only issue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott G
Expertise:Intermediate
Verified Purchase:Yes
This is second galaxy watch 7. Lost my first one and jumped at the chance to get another with Galaxy S25 Ultra promo discounts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 7 is awesome
on February 20, 2025
Posted by: TexasLady
[This review was collected as part of a promotion.] Seamless integration with my Galaxy S23U and across apps. Watch app transition is butter smooth. Battery is good and lasts me all day. Love the integration with health apps. Wouldn't leave home without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very accurate watch
on February 20, 2025
Posted by: Prunk1
[This review was collected as part of a promotion.] This watch 7 pairs flawless with the Samsung health app. I have the galaxy S21 ultra phone and this watch works great with it. It auto detects my walls so I don't have to do anything to record vitals. BPM Steps etc. would highly recommend.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jijo
from Philadelphia, PA
Expertise:Intermediate
Verified Purchase:Yes
As good as expected. Wish battery wax little more better
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US