Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,024 Reviews)
Rating breakdown 4,024 reviews
5 Stars
2,985
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Excellent smart watch
Verified Purchase:Yes
Good watch and purchasing 3 one this year for friends and family.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Kempermanx
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
Much faster and thinner than my watch 4. Very pleased
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jackie
from California
Expertise:Intermediate
Verified Purchase:Yes
so far so good! went from a watch 5 pro to a watch 7; I get it, it may seeem like a downgrade, but my wrist is pretty small and I chose the 40mm on purpose considering how heavy it was to wear the watch 5 pro. The watch 7 does the same things as the previous watch and I didn't need anything too fancy anymore. So this is perfect for me including the fabric band I chose.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: srbar
Expertise:Expert
Verified Purchase:Yes
Was working really well until it gave me totally bogus heart rate during an intense run. HR dropped on the watch from 170 to 110 during a heavy workload.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, December 31, 2024
Hi there Srbar,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. The lower your heart rate is during exercise, the more in shape you are and vice versa. Use your smart watch to keep track of your heart rate whenever you work out or go for a jog, so you can see how far you’ve come. Please take a moment to review, "Monitor your heart rate on your Samsung smart watch" and "Step and heart rate tracking not working on Samsung smart watch" to help resolve what you have described to be experiencing with your Galaxy Watch7. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003311/
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch7. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the step and heart rate tracking features are not working properly on your watch, the watch band or strap may be too loose, or the watch's software might need updating. However, a simple reboot may solve the problem. The lower your heart rate is during exercise, the more in shape you are and vice versa. Use your smart watch to keep track of your heart rate whenever you work out or go for a jog, so you can see how far you’ve come. Please take a moment to review, "Monitor your heart rate on your Samsung smart watch" and "Step and heart rate tracking not working on Samsung smart watch" to help resolve what you have described to be experiencing with your Galaxy Watch7. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10003311/
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Written by a customer while visiting Samsung US
Posted by: Garrett
from NY
Expertise:Expert
Verified Purchase:Yes
Compared to my galaxy watch 4 classic, watch I used for years, the biggest upgrade is mic quality. Everything else is a nice 60% improvement all around
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KRMat
from El Paso, TX
Expertise:Expert
Verified Purchase:Yes
As always great quality at a great price. Fast and snappy reaction times. Love the new faces available. I could go on and on.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need to add a usb cable that has the PLUG adapter.
on December 27, 2024
Posted by: x79red
from Pensylvania
Expertise:Expert
Verified Purchase:Yes
I love everything about this watch except for one issue. How do I charge it. Of course it came with a charging magnetic disc with wire attached, BUT No adapter for the end that needs to be plugged into a electrical outlet. At this price point why didn't I get a watch that I can actually charge the day I receive it?????? I have many adapters but all have a port to plug in a USB-A wire not the one supplied with the watch. How cheap can you get????
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Tobi Oguntunde
Verified Purchase:Yes
I am not a big fan of smartwatches, but I have always had them. In selecting this device, I considered the screen size because I prefer small screen sizes over big ones, hence my reason for not going for the Ultra. I’m happy that I picked it, and so far, I am enjoying the experience.
Written by a customer while visiting Samsung US