Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
2,984
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Shaun
from Orlando, Fl
Verified Purchase:Yes
I love it! Tons of features, good price, and the battery is amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice Features, but battery issues
on November 25, 2024
Posted by: G W 307
Expertise:Intermediate
I've had this watch for a few weeks now, I traded my watch3 in on it. I really like the additional features, su h as the tiles, and additional health sensors. I have had problems with the battery. Sometimes it lasts all day, other times, it does not. One night last week, it was at 100% when I went to bed, but dropped to 4% when I woke up. Other nights, it has only dropped by 10% or so.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Social Commerce, November 25, 2024
Thank you for sharing your thoughts on the Galaxy Watch 7. We’re excited to hear that you’re enjoying the new features, such as the tiles and additional health sensors. The upgraded sensor in the Watch 7 provides next-level precision, allowing you to understand your body like never before. This advanced health sensor tracks your heart rate, sleep patterns, and more with high accuracy, making it an essential tool for monitoring your wellness. We understand how important it is to have a durable battery so you can make the most of all the great features the Galaxy Watch 7 offers. To check your watch's battery condition, you can perform a diagnostic if your watch is paired with a Samsung phone. Use the Samsung Members app to run the test; if it passes, you'll know your battery is in good shape. Additionally, make sure to update your software and apps regularly. Sometimes, bugs in apps can cause excessive battery drain, so keeping everything up to date ensures optimal performance. Check out the link attached for additional options that should help increase your watch's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Scott L
Verified Purchase:Yes
Love it! Moved from watch 3 to this and it's much more responsive. Don't miss the rotating bezel much. Only negative is my facer watch faces do not transfer and you cannot use facer with this watch.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
Lots Of Features
on November 25, 2024
Posted by: Mr5150
Great Smart Watch, Paired With My Galaxy Z Fold6 & Buds Pro 3
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ahamed
from St Louis, MO
Expertise:Intermediate
Verified Purchase:Yes
Watch looks good and give elegant look. Battery performance also good
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Delaware
Expertise:Expert
Verified Purchase:Yes
I really love my new Galaxy 7 it's worth the money
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Glass face vulnerable without bezel - shattered
on November 25, 2024
Posted by: BBKing
This is my first watch without a bezel. I resisted it for years mostly because I expected it'd lead to a lot of smashed faces. Yup, it does. I've had the watch for 2 weeks and the face is already cracked.
I like the slimness of the watch and the processing speed is definitely faster than my watch 3. But the protective case I'm inevitably going to purchase will add some thickness...probably as much as a bezel did.
Pros: lightweight, thin, familiar UI, fast processing
Cons: glass face shattered in just 2 weeks.
I like the slimness of the watch and the processing speed is definitely faster than my watch 3. But the protective case I'm inevitably going to purchase will add some thickness...probably as much as a bezel did.
Pros: lightweight, thin, familiar UI, fast processing
Cons: glass face shattered in just 2 weeks.
Features
5
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, November 26, 2024
Thank you for sharing your feedback on the Galaxy Watch7! Your input is invaluable as we strive for continuous improvement. The Galaxy Watch7 features our most powerful processor yet, built on advanced 3nm technology, which enhances your daily routine by allowing you to swiftly switch from checking the weather to tracking your workouts. It also optimizes battery life for long-lasting performance, ensuring that the Galaxy Watch7 can keep up with you throughout the day. We love to see that you are loving your watch so far. While we’re thrilled to hear that you are enjoying your watch so far, we regret to learn that your watch face is cracked. Samsung offers a 12-month limited warranty for manufacturer defects. Additionally, we provide the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and support. If you would like further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Josh
from Northeast, GA
Verified Purchase:Yes
Love the large display, responsive touch sensitivity, and intuitive gestures. The band is comfortable and stylish too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US