Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
2,984
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Galaxy watch 7
on November 12, 2024
Posted by: Electroniclover
[This review was collected as part of a promotion.] Galaxy watch 7 exelent product...in love with my new item
Value
5
Written by a customer while visiting Samsung US
Posted by: Moop
from New York new York
Expertise:Beginner
Verified Purchase:Yes
Good for health not much else. Can't watch videos. Can't surf social media.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy Social Commerce, November 13, 2024
Thank you for reaching out to share your valuable feedback on the Galaxy Watch7, Moop. We appreciate hearing from our customers. The new 3nm processor enhances your daily routine, allowing you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for extended use, ensuring the Galaxy Watch7 can keep up with you. Experience a new level of understanding of your body with our most advanced health sensor, which accurately tracks your heart rate, sleep patterns, and more. Whether you want to answer calls, monitor your health, stream music, or pay for your morning coffee, your Galaxy Watch has an app for that. Check out the attached link to discover our top app recommendations for your Samsung watch. Thanks once again for sharing your feedback with us. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS00061436/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features so far
on November 13, 2024
Posted by: Dani7765
[This review was collected as part of a promotion.] I used to use the watch 5 and it was an amazing watch, but i switched to the watch 7 and it is by far a better watch than the watch 5, I love to use it for work and it tracks every single thing I do(exercise wise).
Value
5
Written by a customer while visiting Samsung US
Posted by: catCS
Expertise:Expert
Verified Purchase:Yes
It's awesome. Big screen and great look. Sensors are great
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded from a Galaxy Watch 3
on November 14, 2024
Posted by: Sonoffun
[This review was collected as part of a promotion.] I switched from a Galaxy Watch 3 wifi to the Galaxy Watch 6 Sim. I miss the physical turn dial I had on my Galaxy Watch 3 as the screen is not nearly as responsive on my Galaxy 6 Watch. The sim option allows me to use my Watch without my phone present including calls, texts and maps, etc... some new features on the updated Watch 6 are also a welcomed addition.
Value
4
Written by a customer while visiting Samsung US
Posted by: Josh
from Port orchard, WA
Expertise:Intermediate
Verified Purchase:Yes
I had a Watch5 and upgraded to a Watch7.
It's working faster and better, which I like.
It's working faster and better, which I like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Johnny
from South Carolina
Verified Purchase:Yes
Easy to purchase.
Great watch, golf app is super easy to use
Great watch, golf app is super easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice hardware, abysmally poor software.
on November 14, 2024
Posted by: Eddx
from Seattle, WA
Expertise:Expert
Bought the Watch 7 44mm when it first got out. The design and HW are nice, but I am very disappointed with the poor quality of the software. Start with the fact that this is their latest watch and it's running software with a security patch from almost 6 months ago. That's embarrassing and unsafe to say the least. There was only one firmware update to this despite the myriad random bugs I encounter every day. The watch regularly freezes and restarts (once every few days), the HR readings are all over the place and potentially random, the sleep score/analysis is missing on some nights for no reason whatsoever (yes, the watch was tightly strapped to my wrist on fully charged). The "always on" setting might well have been removed because the screen will habitually go off regardless of where this setting is (again, healthy battery charge). To add insult to injury, the most valuable health features are artificially blocked unless you use a Samsung phone, which for me is one reason to never purchase one. I could go on about the problems and bugs but I think you get the point. Samsung's software execution is poor. Despite the nice looks and HW upgrades on the SoC side, I can't recommend this to any segment of users.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, November 19, 2024
Thank you for sharing your thoughts on the Galaxy Watch7. We're pleased to hear that you appreciate the design and hardware upgrades. However, we acknowledge your concerns regarding software updates and performance. The Galaxy Watch7 can understand your body like never before, featuring our most advanced health sensor that tracks your heart rate, sleep patterns, and more with high precision. The security and performance of our devices are top priorities, and we continuously release updates to address bugs and enhance functionality. We recommend checking for the latest updates through the Galaxy Wearable app or our support page. Also, be sure to check out the link attached for troubleshooting options in regards to the heart rate readings. Regarding health features, some advanced capabilities are designed to integrate seamlessly with Samsung phones for optimal performance, and we appreciate your feedback on this. If you have any further concerns or questions, please be sure to reach out to us at Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US