Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
2,984
4 Stars
660
3 Stars
201
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
1
Not what's expected of Samsung
on October 8, 2024
Posted by: Analogkid74
from Shenandoah, Iowa
Expertise:Intermediate
Have had my watch for a month now and the battery is horrible, doesn't even last 10 hours without dying. Supposedly Supposed to have a software update well got it and the battery drains just as bad. All I ever have on extra is the Bluetooth, also notice when I am trying to use the watch just with cellular signal it's constantly disconnects from my phone. That isn't even right since I am supposed to be able to trust this device without having to carry my phone all over.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, October 9, 2024
Hey Analogkid74. We appreciate you taking the time to share your thoughts on the Galaxy Watch7 with us. Our goal is to make sure that each customer has the best experience when using our devices. The Galaxy Watch7 goes beyond basic health monitoring by offering personalized workouts tailored to your specific needs. Whether you're a fitness enthusiast or someone looking to improve their overall wellness, the Galaxy Watch7 provides intelligent workout suggestions based on your individual health data. This personalized approach ensures that you can make the most of your workouts while staying mindful of your well-being. We understand the importance of having a durable battery to enjoy all the great features your watch offers. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Make sure to update your apps. Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. We see that you've already updated your watch but we recommend checking once again to make sure there are no new updates available. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists after doing so, please reach out to us at Samsung Support and we'll be happy to further assist you with this and help you find a resolution. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Ultimate Ultra
on October 8, 2024
Posted by: TheCritic
[This review was collected as part of a promotion.] The S24 Ultra is the major item to bring on a trip. The S24 Ultra takes superb pictures and in case someone or something is in the picture that you don't want, the Galaxy AI is there to help. The amount of memory, the battery life, the overall feature is a perfect symphony to make this the device you should consider.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on October 9, 2024
Posted by: GabrielC
[This review was collected as part of a promotion.] Like the little design change with the colorful straps.
It has way more functions as the watch 6, also equipped with Galaxy AI.
It has a more accurate sleep analysis and lot more laser sensor.
It was a good trade-in offer and I'm glad I did it.
It has way more functions as the watch 6, also equipped with Galaxy AI.
It has a more accurate sleep analysis and lot more laser sensor.
It was a good trade-in offer and I'm glad I did it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big improvement over my old Frontier
on October 9, 2024
Posted by: Christr15
[This review was collected as part of a promotion.] My old Galaxy Frontier used to be just a notification bar on my wrist but the new watch is much more useful and easier to use. So many features like Galaxy AI, I can't use them all. Detecting exorcise automatically is one of my favorites.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lizzie
from Fl
Expertise:Expert
Verified Purchase:Yes
I liked the watch but some features that are available on the watch 3 were not available on the watch 7. I like the bezel feature so i would never have been satisfied with the 7. I have since gifted the watch 7 and will purchase a classic in the future.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
4 hour battery life
on October 9, 2024
Posted by: Diaappointed
This is a horrible piece of garbage and should be recalled. Every day since I bought this watch I have fully charged it and it dies in about 4 hours. What a waste of money.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 10, 2024
Thanks for sharing your feedback on the Galaxy Watch7 with us! The 3nm processor optimizes the battery life of the Galaxy Watch7, providing long-lasting power to keep up with your active lifestyle. Whether you are out for a run, in meetings all day, or traveling, you can rely on the Galaxy Watch7 to stay powered and keep pace with your busy schedule. There are various factors that can contribute to your Galaxy Watch experiencing battery drain or having reduced battery life. One common reason is the excessive consumption of battery by certain apps running on your watch. These apps may be constantly running in the background, syncing data, or using other resources, which can significantly impact the battery life of your watch. In addition, outdated software or firmware on your watch can also lead to increased power consumption and reduced battery life. The first thing you should do is to update your watch's software: Ensure that your Galaxy Watch is running the latest software and firmware updates, as these updates often include optimizations and improvements that can help extend battery life. Check out the link attached for additional options that should help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Posted by: Keith
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
Great product and trade-in/purchase experience! Very pleased!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 7 is amazing!
on October 10, 2024
Posted by: Logan19878
[This review was collected as part of a promotion.] My galaxy watch 7 was amazing! I got it and it had so many cool features. Especially the galaxy AI features that it has. It has amazing health tracking and battery life!
Value
5
Written by a customer while visiting Samsung US