I wanted this watch to be on when I look at the time and also monitor my heart rate every 30 minutes. The charger that was sent with my watch doesn't work. I always have to borrow my wife's charger to charge it. I hope Samsung sends me a replacement.
Response from Samsung USBy R&R Team, September 28, 2024
We appreciate the outreach, John. We aim to provide our customers with the best experience available. We see that you reached out regarding the Galaxy Watch7. We hate to see your watch charger has not been functioning correctly. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Reach out to us at Samsung Support so that we can gather some additional information and further assist you with this. We look forward to hearing back from you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
I bought the Samsung Galaxy Watch 7 primarily for its promised sleep-gathering data collection. I was not disappointed. Great job, guys! This information, along with the other information it collects during my workout/exercise provides me with invaluable insight into my health and well-being. And, for a 77-year-old happily-married American male, that information is CRITICAL. Again, I thank you for that insight.
When I first got it, I was concerned about the battery life since all the reviews i read said it had bad battery life. So when I got it, I was really surprised the battery lasted about the same as my last watch, the watch 6 classic. I love it and love the band.
Unable to measure blood pressure,Different from other countries
Response from Samsung USBy R&R Team, September 27, 2024
Thanks for reaching out share your thoughts on the Galaxy Watch7, Muyi. The Galaxy Watch7 and Galaxy Watch Ultra offer unique exercise features that utilize the Samsung Health app. You can use your watch during standard workouts like running and biking, but you can also try out new marathon workouts or race against your past results. Get the most out of your workouts using improved Heart Rate Tracking with Galaxy AI that filters out your body’s movements for a more accurate reading. We appreciate you taking the time to share your thoughts on the Watch7. If you have any further concerns or questions, be sure to reach out to us at Samsung Support. -Kelvin https://www.samsung.com/us/support/answer/ANS10003272/ (Explore Watch7 Features) smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
This is absolutely a great watch that I'm glad to own. The best thing about this watch is the battery life. The battery lasts about 27 hours and this without the battery saver being on. So far no complaints. Excellent watch to own.