Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,018 Reviews)
Rating breakdown 4,018 reviews
5 Stars
2,980
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
699 out of
849)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
5
Useful and accurate
on March 2, 2025
Posted by: Catfuneral
[This review was collected as part of a promotion.] Does not overheat like the Galaxy 4 watch, connects through Bluetooth to my phone wonderfully. I get all of my messages without having to turn on mobile data.
Value
5
Response from Samsung USBy R&R Team, March 3, 2025
Aloha Catfuneral,
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We're delighted to hear that your Galaxy Watch7 is living up, if not surpassing, your expectations! We love to hear it! If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. We're always here for you! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for taking the time to share your experience with using the Samsung Galaxy Watch7. We're delighted to hear that your Galaxy Watch7 is living up, if not surpassing, your expectations! We love to hear it! If you would care to provide additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. We're always here for you! Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
4
Works well with Samsung phone.
on March 5, 2025
Posted by: Beanhead
[This review was collected as part of a promotion.] The seamless actions across apps and the compatibility with a Samsung phone make this a great watch companion for all my devices. I can always find my watch or phone if I have one or the other with find my device. I'm so glad it's offered in two sizes because I have a smaller wrist and the 40mm fit me just right.
I receive all the notifications I need to control my smart home and stay in touch with friends and family. Being able to use Samsung pay with it when my hands are full is a plus. The customization and personalization is fantastic and I feel like I can make this watch my own.
I wish it had a longer battery life but it makes it through the night and day with an hour charge before bed. I can monitor my sleep and my activity throughout the day and get results on my watch or phone.
Value
4
Written by a customer while visiting Samsung US
Posted by: David
from FL
Expertise:Intermediate
Verified Purchase:Yes
I'm disappointed with the battery life of the watch. I got the battery replaced and there's some improvement. You need to work on the battery life on your next upgrade.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, March 7, 2025
Greetings David,
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Watch7. Your feedback is valued. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the time to share your recent experience with using the Samsung Galaxy Watch7. Your feedback is valued. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Watch7 battery can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than anticipated battery life on your device, please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your Watch7 battery. If you have any questions for us or if would like further assistance afterward, let us know by contacting Samsung Support at your leisure. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect watch!
on March 10, 2025
Posted by: Beme85
[This review was collected as part of a promotion.] Being able to monitor my health and have access to apps is amazing. This is my first samsung watch and I love it. Pictures, music and health have never been easier to keep track of now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pleaae be careful in dealing with Sansung agents.
on March 11, 2025
Posted by: Vic D
Verified Purchase:Yes
The watch itself seems very nice! Quite impressed!
Response from Samsung USBy R&R Team, March 11, 2025
Aloha Vic,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we commit to constant innovation and improving the design and functionality of our product line. We're happy to hear that you're impressed with your new Galaxy Watch7 purchase. If you would like to share additional feedback with us regarding its performance, functionality, or durability, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we commit to constant innovation and improving the design and functionality of our product line. We're happy to hear that you're impressed with your new Galaxy Watch7 purchase. If you would like to share additional feedback with us regarding its performance, functionality, or durability, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
2
Battery drains incredibly fast.
on March 11, 2025
Posted by: Elen
from Chicago IL
Expertise:Intermediate
I stopped using my fitbit due to various issues and thought this watch would be an upgrade. The battery life is awful! I'm having to charge it at the end of the workday before bed and then again when I wake because the battery drains about 25% in less than 8 hours. So disappointed that I may have to start using the fitbit again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, March 12, 2025
Hey Elen,
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we make every effort to improve the functionality of our product line. The Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Also, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance or if you have any questions for us. We're here to assist you further, if needed. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your experience with using the Samsung Galaxy Watch7. We value your feedback as we make every effort to improve the functionality of our product line. The Watch7 battery is able to last for several days before needing to be recharged. This depends on your settings and how you use your device. If you're experiencing less than optimal battery life on your Watch7, feel free to check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the battery life of your device. Also, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Feel free to reach out to Samsung Support after reviewing the resources shared if you would like any further assistance or if you have any questions for us. We're here to assist you further, if needed. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
"Reduced battery life on your Samsung smart watch"
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite smartwatch
on March 12, 2025
Posted by: RaeLee
[This review was collected as part of a promotion.] I've had four a different models of Galaxy watches throughout the years and each one gets better and better! It is such a comfortable fit, lightweight, Samsung Health seems very accurate, I downloaded a bunch of music to it and there's still plenty of storage so it's great to use at the gym or while exercising and not needing your phone on you and works seamlessly with my other Samsung devices!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Life 😥
on March 13, 2025
Posted by: Tanajo
[This review was collected as part of a promotion.] The battery life is horrible. You can't go a complete day. I have to take it off to charge it, which shortens my step count.
Value
3
Response from Samsung USBy R&R Team, March 14, 2025
Greetings Tanajo,
Thank you for sharing your feedback with us about the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needed to be recharged. Your Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for sharing your feedback with us about the Samsung Galaxy Watch7. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your Galaxy Watch7 battery can last for several days before needed to be recharged. Your Watch7 may be experiencing battery drain or have decreased battery life for several reasons. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to learn how to optimize your battery life. If you have any questions afterward or if you would like any further assistance, do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US