Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,018 Reviews)
Rating breakdown 4,018 reviews
5 Stars
2,980
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
699 out of
849)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
4
I don't see a camera option
on September 3, 2025
Posted by: GalaxyG1rl
[This review was collected as part of a promotion.] I don't see a camera option on my watch, and battery drains quick, other great watch
Value
4
Written by a customer while visiting Samsung US
Posted by: Kelly Jo
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I was shopping for a new watch since mine was 8 years old and definitely needed an upgrade! Samsung's trade in program was SO easy and fast to use. And saved quite a bit of money for me in the end. I will DEFINITELY be doing this again!
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 26, 2024
Posted by: Ksmmm
from Chicago
Expertise:Expert
One of the super sexy looking watch and excellent gesture control
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy , the best one
on August 19, 2024
Posted by: Bigcat
[This review was collected as part of a promotion.] Definitely smart toys for smarts boys.
Very excited to buy my new Samsung flip Z6
Very excited to buy my new Samsung flip Z6
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Phoenix, Arizona
Expertise:Intermediate
Verified Purchase:Yes
All good, but we need a 600+ mah battery, and phone reverse charging, also 64gb of storage, and finally we need some more ram
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R Team, October 3, 2024
Hey Matsen! Your outreach is very much appreciated. Our customers' feedback is greatly important as we continue to make improvements all around. We see that you reached out to review the Galaxy Watch7. The new Galaxy Ring, Galaxy Watch7, and Galaxy Watch Ultra expand the power of Galaxy AI to more people through wearables designed to provide end-to-end wellness experiences for everyone. To enjoy these features, a durable battery is needed. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. We recommend that you check out the link attached for options that should help optimize your watch's battery life. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
1
Overheats
on October 20, 2024
Posted by: Skittles1028
from Dickson City PA
Expertise:Intermediate
I have had many samsung watches, this one constantly over heats. The battery life is garbage unless you turn everything off (wifi, location, Bluetooth).
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
5
Response from Samsung USBy Social Commerce, October 20, 2024
Thanks for reaching out to share your thoughts on the Galaxy Watch7. We always look forward to hearing from our customers. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Check out the link attached tips to help keep your devices at their normal operating temperature. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We've also added a link for options to help optimize your watch's battery life. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life is a deal breaker for me.
on November 27, 2024
Posted by: LeHoKo
from Iowa
Expertise:Intermediate
This watch has to be charged every 24 hours, not exaggerating. How can a person get meaningful tracking when the watch cannot be worn for 1 hour and 45 minutes everyday? To make things even more complicated, you often need to reboot after charging or it won't resume tracking. My daughters Apple watch blows this out of the water. I am now thinking i need to go back to Apple so I can have a good watch.
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 27, 2024
We appreciate you taking the time to share your honest feedback on the Galaxy Watch7, LeHoKo. We always look forward to hearing from our customers! The Galaxy Watch7 features a new 3nm processor that enhances your daily routine. It allows you to quickly switch from checking the weather to tracking your workouts. Additionally, it optimizes battery life for long-lasting power, ensuring that the Galaxy Watch7 keeps up with you. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help optimize your watch's battery life. If this continues to be your experience, reach out to us at Samsung Support and we'll be more than happy to further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Not wireless.
on December 14, 2024
Posted by: ChasT
from Minnesote
Expertise:Intermediate
The remedy for poor battery life it to turn off all of the features that make this product interesting, unless you are willing to be connected to a wall by a wire charging. I charge while on my 80 minutes per day commuting on a high speed charger. I cannot believe this isn't enough.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 16, 2024
Aloha ChasT,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. Feel free to reach out to Samsung Support afterward if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your battery life. Feel free to reach out to Samsung Support afterward if you would like further assistance. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US