Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,021 Reviews)
Rating breakdown 4,021 reviews
5 Stars
2,983
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
701 out of
851)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Customer Rating
1
dead battery
on July 30, 2024
Posted by: Mark
Battery last 10 hours or less, I own a galaxy watch 6 and the battery performance is way better
Response from Samsung USBy R&R Team, August 10, 2024
Thanks for the outreach, Mark. We always appreciate hearing from our valued customers and aim to provide constant improvements. We see that you are reaching out regarding your Watch7. If you're experiencing shorter battery life, we recommend performing a software update on your watch. Depending on your watch, you will either tap Watch settings or tap the SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. Please reach out to us at Samsung Support if you need any further assistance. - Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on July 30, 2024
Posted by: LoveATandT
[This review was collected as part of a promotion.] All great except the battery doesn't seen to be as good as my watch 5 was.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy 7 watch
on July 30, 2024
Posted by: 202250
[This review was collected as part of a promotion.] I love the watch 7 but omg the battery is awful 10-12 hours I can't use the watch for all the health stuff because of that. That is the reason I bought the watch 7.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Forever Continues
on July 30, 2024
Posted by: Lilmsmynne
[This review was collected as part of a promotion.] My second upgrade! I love the fit and face of Samsung watches. Although times are changing the face resembles what we are used to in a wrist watch. Love love love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best looking combined with great features
on July 30, 2024
Posted by: TheNateKingdom
[This review was collected as part of a promotion.] I absolutely love the new Galaxy Watch 7 the fact that it has the vitality score and the ability to tracking my sleeping and my snoring. I love the new addition of of Galaxy AI in my watch as well because I hated having the same preloaded responses for every text. I absolutely love the look of the new watch and it looks so clean with improved display and new green look. Absolutely love the new watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch with nice features
on July 30, 2024
Posted by: Traylovestech
[This review was collected as part of a promotion.] Overall, the watch is a great addition to the already impressive lineup, but I see no reason to upgrade if you have the 6. I, on the other hand, am coming from the Galaxy Watch 4, so it's a major upgrade for me, and so far, I am enjoying it. I am kind of upset that I didn't see any AI features on the watch; I would have liked to see what it could do. I do like the new "pinch" gesture; it's a nice new addition to the overall package.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery drain
on July 30, 2024
Posted by: Adyyyyyyyyyy
[This review was collected as part of a promotion.] I love the samsung galaxy watch 7, but there's a huge battery drain while bluetooth is connected to my phone. The whole reason I bought the watch was so I can respond while working and not carry my phone on me. It has great features and I love it. I just don't love the battery. It's drains about 15 percent every hour.
Value
2
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for your honest review! We appreciate hearing from our loyal customers so that we can continue to make changes and improvements. We see that you are reaching out in regards to your new Galaxy Watch7. This watch boasts an all-new Exynos processor that enables Galaxy AI to work at full capacity to guide you on your health and wellness journey. We're glad to hear that besides the battery your experience has been a good one with this device. We urge you to check out the link attached which will provide you options that should optimize your watch's battery so that you can go back to enjoying your new watch. If this continues to be your experience, please reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Inbuilt Galaxy AI - great product
on July 30, 2024
Posted by: Lovegalaxywatch
[This review was collected as part of a promotion.] I purchased watch 7 for my wife because it has inbuilt Galaxy AI which is commendable. Also the sensors and improved from the previous versions which is a good addon.
Value
5
Written by a customer while visiting Samsung US