Customer reviews from Samsung US
Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Average customer rating
4.6
(4,018 Reviews)
Rating breakdown 4,018 reviews
5 Stars
2,980
4 Stars
660
3 Stars
200
2 Stars
86
1 Star
92
82%of customers recommend this product.
(
699 out of
849)
Customer Reviews for Samsung - Galaxy Watch7 Aluminum Smartwatch 40mm LTE - Green - (2024)
Posted by: Yair
from Eagle, ID
Expertise:Intermediate
Verified Purchase:Yes
There are a bunch of Apps that I am trying to remove/uninstall, and Samsung doesn't let me remove them. I ABSOLUTELY HATE that!!!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, May 27, 2025
Good day Yair,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The system apps are integral to the watch's functionality, so we recommend that they not be deleted. You can still prevent them from running in the background, if needed. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The system apps are integral to the watch's functionality, so we recommend that they not be deleted. You can still prevent them from running in the background, if needed. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to contact Samsung Support at your leisure. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Written by a customer while visiting Samsung US
Customer Rating
1
Heart rate not working
on May 27, 2025
Posted by: DomN
Decided to upgrade my Galaxy Watch Active 2 to the new Galaxy 7. The 7 never reads heart rate consistently. Called tech support and was unable to figure out. My Active 2 never had any issues, heart rate always worked. Just disappointed in this purchase.
Response from Samsung USBy R&R Team, May 28, 2025
Hello there DomN,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Inaccurate heart rate readings on the Galaxy Watch7 can be caused by several factors, including the watch's fit, sensor cleanliness, and environmental conditions. Please check out the resources below to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch7. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Inaccurate heart rate readings on the Galaxy Watch7 can be caused by several factors, including the watch's fit, sensor cleanliness, and environmental conditions. Please check out the resources below to help resolve what you have described to be experiencing with your device. If you would like any further assistance afterward, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
Monitor your heart rate on your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003311/
Written by a customer while visiting Samsung US
Posted by: LarWade
from Dalzell, SC
Expertise:Intermediate
Verified Purchase:Yes
I really like my Galaxy Watch 7. My previous Watch 6 had started to show signs of lagging and really slowing down at times. I got a great offer to purchase the Watch 7 and a nice trade in price for my old watch. Couldn’t say no! I’ve had the 7 for a month or so and it’s a great improvement, especially in terms of speed and features!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Nice watch with poor battery
on May 30, 2025
Posted by: Marcelo
from Miami
Expertise:Intermediate
Battery works just 15 hours. Not recommended for those who really want to use it full day
Features
1
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, June 2, 2025
Good day Marcelo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch7. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch7 can last for several days before needing to be recharged, depending on your settings and how you use your device. If you're experiencing less than ideal battery life on your device, please check out, "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Do not hesitate to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thank you for being an unwavering Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch7
https://www.samsung.com/us/watches/galaxy-watch7/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing it's definitely a must have
on June 3, 2025
Posted by: MistaJ6969
[This review was collected as part of a promotion.] The Samsung Galaxy Watch7, powered by Galaxy AI, represents a significant step forward in intelligent wearable technology. Its focus on personalized health insights, particularly in sleep and readiness, sets it apart. While it maintains a familiar design and some battery life limitations persist, the advancements in AI-driven health tracking and smart communication make it a compelling option for those deeply invested in their wellness journey within the Samsung ecosystem. If you're looking for a smartwatch that genuinely tries to understand your body and guide you towards better health with intelligent analysis, the Galaxy Watch7 with Galaxy AI is a strong contender.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 3, 2025
Posted by: Taylorade
[This review was collected as part of a promotion.] Works very well for business. I like that I can connect multiple devices
Value
5
Written by a customer while visiting Samsung US
Posted by: David R
from Murfreesboro, TN
Expertise:Intermediate
Verified Purchase:Yes
Great product. Battery life is close to 3 days. This watch is everything I thought it would be.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feels Good Looks Good
on June 10, 2025
Posted by: TellingTimeSmartly
[This review was collected as part of a promotion.] Upgraded from a Galaxy Watch5 and it was worth it. The sensors are better and overall clarity in bright light is great. Even though it's the same size (40mm), it looks a little bigger screenwise than previous watch. The screen movements and functions are very fluid and the battery life is pretty awesome. After 10 hours of being off the charger and wearing it at work, it's only down to 84% (mind you, I don't use the Always On Display feature). I haven't really found any cons.
Value
5
Written by a customer while visiting Samsung US