Customer Reviews for Night Owl - Indoor/Outdoor Wire Free 2K Security Camera with 2-Way Audio - White
Customer Rating
2
Challenging Issues….
on April 26, 2022
Posted by: Nique
from NC
Gender:Female
The actual DVR and cameras work great. The app is the worst creation ever made. It takes over 30 minutes to obtain access. If we were truly being robbed or in danger, we would learn of it from the app after the perpetrator was in another country. It’s really disappointing because the camera quality and durability is great, the ap needs to be trashed and started from scratch.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
This is the second of this model that I've purchased for our church. The only issue is that I was told they would play well together and there are a couple cameras that are no longer showing up on the first one. I'm going to try to move them to the second one and see if that solves the problem.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
We studied offerings from other companies and decided to go with this one. We appreciated the expandability this system offered and the price wasn't bad either. This system us as close to plug and play as I believe one can get. We like that the storage is onsite. However, I do wish there was printed literature giving the purpose of each connection on the back of the DVR. The user interface and video options could be better, but all on all, this is a good system.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 11, 2022
Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
All that is needed a instruction dvd for those of us who don't do well with this new wave stuff
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
We have Quick Setup Guides, Manuals, Help Articles, and Step-by-step videos to help with all product questions. Just visit your device's support page. Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
I am really happy with the cameras but the software for the system needs a serious upgrade. The operating system looks like it has come out of 1995. I would really like to see a major upgrade and update to the software. Other the other side the cameras are fantastic
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
My wife has wanted a doorbell cam for a couple of years. She is very pleased with it.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
My batteries don’t last 6months
on June 18, 2022
Posted by: Artu
from California
Gender:Male
I bough this system a two months ago and the batteries are only lasting 10 days per charge. First I thought that I didn’t charge the first time correctly but a few days later I saw the low battery message. It’s a hassle to go up and down the ladder. Here’s the pic. One line less on the charge after 6 days. Art this rate I’ll recharge in 2 weeks.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, June 20, 2022
Please note that the camera's environment (high/medium/low activity) affects battery life. Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com