Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor Wire Free 2K Security Camera with 2-Way Audio - White
Average customer rating
4.3
(159 Reviews)
Rating breakdown 159 reviews
5 Stars
101
4 Stars
35
3 Stars
8
2 Stars
6
1 Star
9
90%of customers recommend this product.
(
134 out of
149)
Customer Reviews for Night Owl - Indoor/Outdoor Wire Free 2K Security Camera with 2-Way Audio - White
Posted by: EddieF
from Tampa, FL
Gender:Male
Verified Purchase:Yes
I ordered the night owl doorbell to add to my night owl IP camera NVR system. The setup was super fast and easy. It integrates with the existing setup and Night Owl Protect app with no issues. However, the video doorbell was recording to my iPhone and not the NVR. I had added the doorbell as a new device at the same place in the protect app where the NVR was added. One I realized it wasn’t part of the NVR system, I removed the doorbell from the protect app, reset the doorbell to factory settings and did the setup again, but added the doorbell from within the NVR device screen. Videos were now recording to the NVR with full NVR settings available for all camera devices which included the doorbell. My only issue so far is with the audio recording. I can’t make out any audible voices on the recordings. The sounds are very very faint. This could be better. Also, the doorbell didn’t ship with any hard copy paper manuals. I like to have paper manuals as well in case I am not near a computer or phone.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Siisi
from South Carolina, Ladson
Gender:Male
Verified Purchase:Yes
Keeps going off and have to restart over and over again.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Good product
on April 8, 2022
Posted by: Mickey00
from Biloxi, MS
Gender:Female
Bought a few months ago, picture quality is great. Like being able to watch live view anywhere from the app.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Britt Dog
from California
Gender:Male
Verified Purchase:Yes
So happy that I bought this alarm system. The cameras have amazing clarity, so much better than Brinks which I was using before. I’ll definitely recommend to all my friends and family.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Your mom
Gender:Male
Verified Purchase:Yes
Does not recognize anything unless you actually ring the bell. Other than that it just does nothing. Not happy.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: bill_ko
from Florida
Gender:Male
Verified Purchase:Yes
The only issue I have is
I cannot get the doorbell to ring if I have the camera recording settings to Object detection, so I set it to let the doorbell ring and records only when the button is depressed. It seems to be a either/or setting.
I cannot get the doorbell to ring if I have the camera recording settings to Object detection, so I set it to let the doorbell ring and records only when the button is depressed. It seems to be a either/or setting.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Bad battery charge
on April 22, 2022
Posted by: Ruben24
from New Mexico
Gender:Male
Bought is a week ago and camera batteries dies in a couple of days. One of the camera batteries only last like 24 hours
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: noodle
Gender:Male
Verified Purchase:Yes
good view doesnt stay connected to base to limited on range and have small ranch
Response from nightowlsp.comBy Customer Support, Customer Support, April 26, 2022
How far do you have the camera from your recorder or router? This camera cannot exceed 300 ft. with line of sight. The more obstacles between the camera and base, the shorter that range will be. If you are within the 300 ft. range and still having an issue, please try our Wi-Fi Extender Antenna at the following link: https://nightowlsp.com/a-wnvr2-wfext.html
Written by a customer while visiting nightowlsp.com