Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S23 - You Lilac It
Average customer rating
3.3
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
11
4 Stars
5
3 Stars
5
2 Stars
6
1 Star
5
52%of customers recommend this product.
(
12 out of
23)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S23 - You Lilac It
Posted by: Glenn M
Verified Purchase:Yes
The case is beautiful and perfect but doesn't fit my phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 10, 2026
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: JAGS
Verified Purchase:Yes
The color & transparency is amazing & it fits perfectly. It is very strong as demonstrated by already dropping it numerpus times.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: TBC Rogers
Verified Purchase:Yes
The clear version wasn't what I thought it was, therefore, I had to go for the old school black.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Debra
Verified Purchase:Yes
I like it just wanted red as it is my favorite color
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Robertino Pietri
Verified Purchase:Yes
I love the brand. Had many of they're cases and they all fits and protect my phone perfect.
However this last one I bought. Seems to be a bit deformed at the bottom. No big deal but not a perfect fit.
Again. I think this is a great brand and I'll keep buying from them.
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, December 23, 2024
Hello Robertino! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: JCGa
Verified Purchase:Yes
Buyer beware! I returned this phone case and they have not refunded my money. And trying to get in contact with a live person is impossible!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 5, 2024
Hello! We are so sorry the product was not what you were looking for and this necessitated making a return. Please reach out to our CS Team by phone or via chat with the 005 number associated with your return, and we would be more than happy to check on the status of that return.
Written by a customer while visiting otterbox.com
Posted by: Roger W
Verified Purchase:Yes
The product is great. However the color shown wasn't what it looked like on the phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Love it! Solid case and love the color. Perfect fit!
Written by a customer while visiting otterbox.com