Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S24+ - Sunstone
Average customer rating
3.7 out of 5
3.7
(15 Reviews)
Open Ratings Snapshot
Rating breakdown 15 reviews
5 Stars
9
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
4
64%of customers recommend this product. 
(
7 out of 11
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S24+ - Sunstone
Customer Rating
1 out of 5
1
Cheap material wears quickly
on August 1, 2025
Posted by: Lulu
Verified Purchase:Yes
Do NOT buy this. I had the blue case with the flowers for less than 2 months but it looks like its a few years old. It scratches very easily on the back and the silicone sides turned yellow.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceAugust 1, 2025
Hello, Lulu! We're so sorry to hear about the trouble with your product. We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this.
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Case
on November 10, 2024
Posted by: DZFenton
Verified Purchase:Yes
The Perfect protection wih light and slim feel while allowing me to see the beauty of my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Phone case
on October 3, 2024
Posted by: Janis
Verified Purchase:Yes
I love my otter box case. It's beautiful and protects my new phone
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love the case
on August 19, 2024
Posted by: Kathy L
Verified Purchase:Yes
Love the case. It's solid. Easy to install and seems like it will protect well. It doesn't slip in my hand, and I like that I can insert my usb-c without a flip open cover.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
A Definate "Yes"
on July 29, 2024
Posted by: OTTERBOX FAITHFUL
Verified Purchase:Yes
I have the Symmetry case for only 3 weeks, and am very glad I chose this out of all the Otterbox cases for my new phone. It seems made well (as Otterbox is) and I'm delighted with the delicate floral pattern. A definite "yes" from me!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Pleased w my new otterbox case
on May 6, 2024
Posted by: Tonia
Verified Purchase:Yes
Excellent all around. Good fit, comfortable grip. Never settle for less
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Disappointed with my case purchase
on April 9, 2024
Posted by: Kait
Verified Purchase:Yes
Disappointed by this purchase. The guy at the phone store was even suprised by the lack of protection of this case.
It's my own fault for purchasing. Will get something that has better protection in the future.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceApril 12, 2024
Hello, Kait! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Meh
on April 3, 2024
Posted by: Violet
Verified Purchase:Yes
Scratches already on the back of the case. Not impressed.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer ServiceApril 5, 2024
Hello, Violet! We are so sorry to hear that you are experiencing an issue with the back of your case scratching. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com
Showing 1-8 of 15 results 
1 2 >>