Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S24+ - Sunstone
Average customer rating
3.8
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
3
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S24+ - Sunstone
Posted by: Tonia
Verified Purchase:Yes
Excellent all around. Good fit, comfortable grip. Never settle for less
Written by a customer while visiting otterbox.com
Posted by: Alexis
Verified Purchase:Yes
The design started peeling off they day after i bought it. I could have bought a cheaper clear case elsewhere. I bought this one for the design and it looks terrible 2 weeks later.
Response from otterbox.comBy Customer Service, February 12, 2024
Hello, Alexis! We are so sorry to hear that you are experiencing an issue with the daisy graphics coming off of your case. Please reach out to our CS Team by phone or via chat, let us know you are experiencing an issue with the graphics on your Limited Edition case, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: SUZ1
Verified Purchase:Yes
Had this case on my s21. Comfortable in the hand and good protection for the price. I dropped my phone face down on a tile floor. No damage.
Written by a customer while visiting otterbox.com
Customer Rating
5
Sturdy, protective unobtrusive, protection.
on February 19, 2024
Posted by: Mudson
Verified Purchase:Yes
This is my 2nd Clear Otterbox Case. The first lasted 2 years and many drops while on my S22+. This one is identical and has already protected my S24+ from damage with one crash to the cement. It does not add much weight to my phone and was easy to order on-line, clear plastic so the color of my phone shows through.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OTTERBOX FAITHFUL
Verified Purchase:Yes
I have the Symmetry case for only 3 weeks, and am very glad I chose this out of all the Otterbox cases for my new phone. It seems made well (as Otterbox is) and I'm delighted with the delicate floral pattern. A definite "yes" from me!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Doug
Verified Purchase:Yes
Doesn't fit the phone it was designed for. The phone continues to come out of the case. And yes it is a Galaxy S24+ phone in this case
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 21, 2024
Hello, Doug! We are so sorry to hear you are experiencing issues with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as our cases are designed for specific devices and the issue you are experiencing is very uncharacteristic and can be remedied via warranty replacement.
Written by a customer while visiting otterbox.com
Posted by: Violet
Verified Purchase:Yes
Scratches already on the back of the case. Not impressed.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 5, 2024
Hello, Violet! We are so sorry to hear that you are experiencing an issue with the back of your case scratching. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com
Posted by: Kait
Verified Purchase:Yes
Disappointed by this purchase. The guy at the phone store was even suprised by the lack of protection of this case.
It's my own fault for purchasing. Will get something that has better protection in the future.
It's my own fault for purchasing. Will get something that has better protection in the future.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, April 12, 2024
Hello, Kait! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
Written by a customer while visiting otterbox.com