I bought the limited edition funky fungi case for my Galaxy s24. Had it on my phone for less than 20 days before the mushrooms began to rub off. Person I spoke with at Otterbox was lovely and explained the warranty to me very well, making sure that I knew what was what for all limited edition cases. I'm honestly so disheartened that a case I spent this kind of money one couldn't even stand up to 20 days of very gentle wear - no dropping, excessive rubbing, no bumping up against rough surfaces.
I tried sealing in the design with a clear coat but the one mushroom was too far gone and has bubbled :( I really hope that I'm the only one and that folks get to enjoy their limited edition Otterbox cases for longer than I did.
Response from otterbox.comBy Customer Service, February 21, 2024
Hello, Molly! Thank you so much for your photo! We are so sorry to hear you are experiencing an issue with your case. We have reached out via email as well, but please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Galaxy S24 Symmetry Series Clear Dawn Floral, blue
on May 27, 2024
Posted by: LBMD
Verified Purchase:Yes
My new floral case is very pretty, I love it. It IS still quite slippery though, almost as bad as the phone itself, so if you're looking for something to keep your phone from slipping out of your hand or across the table as you're trying to pick it up, then you want a different case.