Customer reviews from otterbox.com
OtterBox - Commuter Series Hard Shell for Samsung Galaxy S23 - Into the Fuchsia
Average customer rating
4.4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
7
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for OtterBox - Commuter Series Hard Shell for Samsung Galaxy S23 - Into the Fuchsia
Posted by: retasker
Verified Purchase:Yes
This is the second set of otterbox cases we have had for our Samsung Galaxy phones. It seems to be good, but it remains to be seen if it really protects the phones well enough. My wife dropped her previous phone (Samsing S8), housed in an otterbox case and the corner of the screen cracked. The phone still worked so maybe the case did a reasonable job. However the drop was only a coupe feet and I would have expected no damage based on the otterbox reputation. I guess we will see if this case works better.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Worst Otterbox Case
on May 27, 2023
Posted by: Feather40
Poorest design of any commuter series I've had yet. The cover on the charging port has no notch to get your finger in to pull it out so you can charge, making it very hard to "uncork" the port when needed. The case itself has a very rough texture that hurts the ear when you have to actually use your phone as a phone. All in all feels cheap and poorly thought out. I also wish there were more than 4 color choices. A brand as successful as Otterbox doesn't need to cut corners to make a profit but it feels like that's exactly what happened with this model. Wildly disappointed with this purchase. Currently exploring other options (and brands) to replace this crappy case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, May 31, 2023
We're sorry to hear the Commuter Series case for your Galaxy S23 wasn't what you were hoping for. We get how that can be a bit disappointing. If this case isn't quite cutting it for you, maybe you'd be interested in our Defender Series case that features our multilayered design and includes a soft exterior synthetic rubber slipcover. We sincerely appreciate you taking the time to share your thoughts on this case with us though and we'll be sure to pass your feedback along to our design team for you and let them know you'd like to see some additional color options as well. Please give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Warm Regards,
OtterBox Customer Support
Warm Regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Rtm201086
Verified Purchase:Yes
Excellent case. Protects charging port, great colors
Written by a customer while visiting otterbox.com
Customer Rating
5
I see a red phone and I want to paint it ...
on February 24, 2023
Posted by: Jess
Verified Purchase:Yes
It's basic black, which my husband likes, and it protects well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Joel
Verified Purchase:Yes
Rugged case that fits well. Dropped my phone a few times and no damage to the phone. I had an Otter case for an old phone and was happy with that case as well. Otter cases are dependable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Matt
Verified Purchase:Yes
Protects well from medium drops. The case is slightly slick if hands are damp. Charging port cover doesnt sit flush but does not interfere with use.
Written by a customer while visiting otterbox.com
Posted by: Virginia
Verified Purchase:Yes
Not as good as others in past. The usb-c cover doesn't fit as well as I expected. Otterbox did send me a replacement and it was a bit better but not as good as the one for my s20.
Written by a customer while visiting otterbox.com
Posted by: AuKu
Verified Purchase:Yes
Great cases as always! We have been using commuter series cases for at least 10 years and they have provided excellent protection. Saved our phones from countless drops over the years.
There was a minor problem with the charging port cover laying completely flat on the S23 cases we just received. First time ever that there was any issue. Customer service was friendly and very helpful. We received replacements, that had no faults, without difficulty.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com