First time getting a Screen Protector - although the protector seems to work well in protecting, it does not do great with biometrics in dim lighting. I've had it for about the month and if I need to access anything on my phone when the lights aren't on or in an area where lighting is dim, I have to switch to a different way to log into my phone. It becomes a little frustrating!
Response from otterbox.comBy Customer Service, August 2, 2024
We’re so sorry to hear about the trouble with your screen protection product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
so far so good bubble trouble .. off set on phone .
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 7, 2025
Hello Matt! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
I bought this because I have an Otterbox Defender case and I wanted to make sure the screen protector would work with it. It does fit well and the jig they give you makes installation easy. I like the fact that it's poly instead of glass so no cracking. Doesn't seem to effect the picture quality of the screen either.