OtterBox let me down! I have always gotten GREAT service and products from OtterBox.
Response from otterbox.comBy Customer Service, February 20, 2024
Hello! We are sorry to hear the wrong screen protector arrived. Please give our CS Team a call at 1-855-688-7269 and we are happy to reship you the item you ordered. We also have a chat option available on our website if that is more convenient.
Didn't fit. Was supposed to be for an S24 but was for a shorter screen. Using the installation method put it to the bottom of the screen so I have a 3/8" gap at the top.
Response from otterbox.comBy Customer Service, May 28, 2024
Hello! We are so sorry to hear that there was a fit issue with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Ive only had this for two weeks, and there is already a cut in the screen protector.
Response from otterbox.comBy Customer Service, January 7, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Don't waste your money! It's really hard to believe that OtterBox used to be the number one product to buy for phone protection! I know because I used to buy them.....now however, it's a joke! My screen protector box arrived opened and screen protector was BENT already. Sadly, I had to put it on my phone because I had already pulled my previous screen protector off. Please don't waste your time or money on otter box products buy something else instead. No I do NOT recommend and would not buy again, ESPECIALLY at the price that we paid! Unbelievable!
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, August 12, 2024
Hello, Lauri! We apologize that you experienced shipping damage with your screen protector(s). Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
I like the application system they have. However a small piece of dust was pulled under the screen protector, like a magnet, as i was applying. I was not able to remove without making it worse. Finished product looks and works great, except that one spot.