Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Get Your Greens
Average customer rating
3.6
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
2
83%of customers recommend this product.
(
5 out of
6)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Get Your Greens
Posted by: William
Verified Purchase:Yes
Compact yet effective in providing damage control from drops. It provides a cover of the charging port which is great for me as I often carry my phone in my pocket while gardening and it keeps dirt and debris out of the port.
Written by a customer while visiting otterbox.com
Posted by: PlasticLady25
Verified Purchase:Yes
The case is attractive and sturdy, without being too bulky. I liked the color choices available.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Glennluttrell
Verified Purchase:Yes
The case doesn’t fit my phone properly because it fit multiple devices. My i phone 13 keeps falling out of the case and the rubber outer part was difficult to put around phone and still the phone falls out of the case. So next time I will buy a case that fits my phone only. Waste of money can’t use the case.
Response from otterbox.comBy Customer Service, April 24, 2025
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Did not care for 13 Commuter Series due no clip. Had hoped it would fix in pro model case I ordered after this. This was a poor choice for me.
Response from otterbox.comBy Customer Service, June 19, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
As usual, firm in warranty. Very friendly and accommodating. Great product. Used many years.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Otterboxes are great, commuter series is a good balance between protection and bulk/weight. The Mac safe magnets do add some weight, but they ensure a good wireless charge position. The problem remains in that tiny piece of plastic over the USB-C port of the iPhone (practically any of them). That piece is always very thin so that the silicon flap can plug the port, but that piece of plastic almost always breaks…sometimes sooner than later. The usb-c connector and seat belt buckles remain an issue and will chip the protective glass (sold separately). Still have to be careful.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
The OtterBox done a great job protecting both
on January 20, 2026
Posted by: James Tollett
Verified Purchase:Yes
Excellent work I have used otterbox on iPhone 7 and iPhone 15
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Melie
Verified Purchase:Yes
Doesn’t fit my iPhone 15, I’ll need to replace it and will need to very soon before I lose it
Response from otterbox.comBy Customer Service, January 22, 2026
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
Written by a customer while visiting otterbox.com