The case is exactly what I needed. It feels solid and the grip is nice. I don't feel like the phone will slip out of my hands. If I ever drop the phone I feel this case will protect the phone from being damaged. The instructions for installing the case around the phone were easy to follow. I can think of one thing that bothers me a little. I am not charging wirelessly and to charge the phone you have to lift up a flap to plug in the charger. The advantage to this is that you don't get lint in you charging port, but it is just a little annoying to have to open a flap to charge. I am thinking about buying a wireless charger.
Love this, OtterBox only got a new one because you had new colors. Thank goodness I was waiting for that would never use anything else. Never had a broken phone since I started using OtterBox but I really wanted the green one!!!
Was very disappointed that the otterbox no longer comes with a screen protector. That had to be purchased separately. My opinion of otterbox went from being a necessity for a phone to what a bunch of money grubbing jerks. I seriously doubt I would ever recommend this brand/product to anyone and I know I won’t make the same mistake twice by purchasing it again.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 5, 2024
Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.
Written by a customer while visiting otterbox.com
Customer Rating
3
Not the best this time!
on January 12, 2024
Posted by: Denis
I’ve always bought otter boxes but this one I bought for my iPhone 15plus never stays clipped. When I take a leap it unclips and falls to the ground. Thank goodness I bought the protective glass as well or my screen would be finished. Not impressed this time and will be looking at another option!
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, January 12, 2024
Hello, Denis! We are so sorry to hear that you are experiencing issues with the belt clip holster portion of your Defender Pro. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
1
WHY NO PINK OPTION
on October 29, 2023
Posted by: MADEMOISELLE
I seriously don't understand why there's only a purple option. Why no pink??? They just came out with a pink iPhone 15 plus. Now my phone has no case on it because I can't find a perfect case anywhere and now I found one that I actually like and it comes in the most boring plain colors.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 30, 2023
Hello! Thank you for your feedback regarding the color selection for the Defender Series case. We are most happy to pass that along to our team.
Written by a customer while visiting otterbox.com
Customer Rating
1
on November 29, 2023
Posted by: Simba812
I have had the case for a few weeks now and it’s already broken
I would recommend this to a friend!
Response from otterbox.comBy Customer Service, November 30, 2023
Hello! We are so sorry to hear your case has broken. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Minimal material does not protect case from falls.
Response from otterbox.comBy Customer Service, September 12, 2025
We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!