Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Realtree Flamingo Pink (Camo Graphic)
Average customer rating
3.8
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
68
4 Stars
11
3 Stars
10
2 Stars
11
1 Star
21
71%of customers recommend this product.
(
65 out of
92)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for MagSafe for Apple iPhone 15, Apple iPhone 14, and Apple iPhone 13 - Realtree Flamingo Pink (Camo Graphic)
Posted by: bree
Verified Purchase:Yes
Not really impressed i dropped it once and the corners of my case have peeled and chipped.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 10, 2024
Hello! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Ken S
Verified Purchase:Yes
Slim case but feels like it’ll protect my phone well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Poor quality. Not equal to otterbox brand I loved
on June 6, 2025
Posted by: David
Verified Purchase:Yes
Not happy w case at all. Within a week the smiley drip art work started flaking away. You are otterbox and have a name to live up to. This case seems to be equal to a noname foreign company. Very disappointed. Been a otterbox user for ages. Thinking it time to consider changing brands.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, June 9, 2025
Hello David! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Deek
Verified Purchase:Yes
Failed to provide protection. I purchased thinking the otterbox name meant protection
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 2, 2025
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Written by a customer while visiting otterbox.com
Posted by: The Hawk
Verified Purchase:Yes
I was looking to buy a new otterbox for my Iphone14 just like the one I got when I purchased it. I literally beat the crap out of it and the case eventually cracked. However the phone looks new. I searched online and no one could provide me with what I wanted. So I tried OtterBox. Not only did they have the case I wanted it was cheaper than any of the knockoffs online! After ordering it I received it within days. Couldn’t be happier unless they gave it to me free!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
It doesn’t fit the best on the iPhone 15. When it’s in my pocket, the corners will pop off sometimes. It also isn’t as thin as other cases. But clear case part and MagSafe are good
Response from otterbox.comBy Customer Service, October 24, 2023
Hello! We are so sorry to hear you are experiencing an issue with the corner(s) of the case popping off of your device. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Customer Rating
5
Saved my phone
on December 8, 2023
Posted by: Misa
Saved my phone from breaking or cracking during a car crash, even though it flew across the car, which let me call emergency services. 10/10 product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Fits Great
on December 11, 2023
Posted by: Margaret
from Austin, tx
Gender:Female
[This review was collected as part of a promotion.] This symmetry series case is great for my iPhone13! Note it will not fit the pro due to the extra camera lens. Fits nice and snug so I feel it's getting solid protection from the occasional drop. Color is nice and easy to spot when I misplace my phone (I went with green, I was always losing my previous black case). And the magsafe works great with my magnetic charger as my plug in spot in my phone is finicky so I've switched to the back charging all the time. Also works well with my car holder designed for the same thing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com