Customer Reviews for OtterBox - Symmetry Series Hard Shell for Google Pixel 8 - Black
Customer Rating
5
My favourite phone case!
on October 30, 2023
Posted by: Lily
The best case I've ever had. Since December 2019 I've only ever used the Symmetry for all my Pixels. I wish they'd also come out with the gradient glitter, not just the silver glitter, as it looked so cool, but I haven't seen it for Pixels since the 4 unfortunately.
The rubber does yellow and warp after a few months, but every brand I've tried has as well.
Case is well made, feels great on the phone and in my hands. Buttons work well. In my case it does not work with wireless chargers. I suspect the case is just too thick. Two chargers in use are my Google Pixel Stand and my Toyota Crown charger. These are Qi chargers, not the Magsafe term everyone seems to want to use even when it isn't important in the scheme of things.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
Case doesn't crack but your phone will
on January 9, 2024
Posted by: Frustrated
VERY Frustrated and disappointed! I've had this case for a little more than 2 months. I haven't dropped my phone but one time. That's all it took! It did NOT protect my Pixel 8. When it fell it hit the lower right corner of the case/phone. The case is just fine but the back of my Pixel is SHATTERED! The case completely FAILED! I've always had an otterbox and they always protected my phones but this one has left me with a brand new phone...not even paid for, that is in need of repair.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, January 10, 2024
Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Works well but the product turns yellow too easily
Response from otterbox.comBy Customer Service, October 29, 2024
Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!